The ideal candidate for this position will analyze and document processes and requirements, work with technical teams, trace and connect requirements across programs, and support change management for National Flood Insurance Program (NFIP) modernization.
What will I do in this position if hired? In this position, you will serve as a Management & Program Analyst in the Resilience, Federal Insurance and Mitigation Administration. Typical assignments include: Analyzing, documenting, and improving National Flood Insurance Program (NFIP) insurance and mapping business processes, including current state and future state workflows, process maps, pain points, dependencies, and operational hand offs.
Gathering, structuring, documenting, tracing, and connecting business and technical requirements across NFIP programs, systems, and modernization initiatives to support application development, workflow redesign, and implementation planning.
Collaborating with technical teams, product owners, program offices, vendors, and subject matter experts to translate business needs into clear requirements, user stories, acceptance criteria, process documentation, and implementation ready deliverables. Supporting organizational change management activities for NFIP modernization, including stakeholder engagement, impact assessments, communications, training support, adoption planning, and readiness tracking.
Preparing leadership ready reports, briefings, and decision materials that summarize findings, risks, dependencies, requirements status, process improvements, and recommendations for NFIP insurance and mapping modernization efforts. What else do I need to know? At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management.
Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description.
Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.
No Educational Substitution: There is no educational substitution for this position, and you must meet the qualifications listed in the "requirements" section of this announcement.
DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.
Full federal benefits details →
cynthia.stevenson@associates.fema.dhs.gov · 000-000-0000
This position is with Federal Emergency Management Agency, Department of Homeland Security.
The posted pay range is $121785 – $158322/yr.
This position is eligible for telework.
Applications close on 2026-11-02.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-22 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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