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Management and Program Analyst

U.S. Secret Service · Department of Homeland Security
📍 Washington, District of Columbia 💰 $143913 – $187093/yr

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Job Summary

Joining the Secret Service, Office of the Director, Office of Equal Employment Opportunity and Conflict Resolution, will allow you to lead the development, implementation, and evaluation of critical agency-wide Equal Employment Opportunity (EEO) and conflict resolution programs, directly shaping organizational policy, compliance, and workforce engagement. For definitions of terms found in this announcement, please click here.

Key Responsibilities

The selectee will serve as a Management and Program Analyst in the Office of the Director, Office of Equal Employment Opportunity and Conflict Resolution.

Typical work assignments include: Leading high-level analytical efforts to diagnose organizational challenges, evaluating program impacts, and recommending evidence-based policy and operational reforms; serving as a Contracting Officer's Representative (COR) leading the development of acquisition planning strategies and contractor oversight protocols to ensure programmatic success.

Exercising full supervisory authority over a multidisciplinary staff engaged in program analysis, policy research, administrative operations, communications, and compliance monitoring; planning, directing, and evaluating the work of subordinates to ensure alignment with strategic goals and adherence to agency policies and performance standards.

Monitoring and evaluating program effectiveness by establishing performance metrics, conducting risk assessments, and analyzing outcome-based indicators to ensure responsiveness, timeliness, and compliance; delivering authoritative recommendations to senior leadership on operational issues, policy gaps, and performance risks, using data-informed insights to drive innovation and accountability.

Serving as a principal advisor and strategic leader in the Office of Equal Employment Opportunity and Conflict Resolution, overseeing the planning, execution, and evaluation of critical agency-wide EEO and conflict resolution initiatives. Apply for this exciting opportunity to lead initiatives that advance equal employment opportunity and conflict resolution, supporting agency compliance and a positive workplace culture essential to the Secret Service's mission.

Requirements & Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Benefits

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.

DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

Contact

HRSupport@usss.dhs.gov

Frequently Asked Questions

Which agency is hiring for this position?

This position is with U.S. Secret Service, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $143913 – $187093/yr.

What security clearance is required?

This position requires a Top Secret security clearance.

What is the application deadline?

Applications close on 2026-09-16.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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