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Management and Program Analyst

Veterans Benefits Administration · Department of Veterans Affairs
📍 Washington, District of Columbia 💰 $143913 – $187093/yr 🏠 Telework eligible

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Job Summary

The Senior M&PA, PIICs, serves as VBA's liaison to oversight bodies. Coordinates audits, updates leadership, and guides strategies to improve benefits delivery. Creates evidence-based controls, manages team initiatives, provides reliable data, and handles oversight requests supporting VBA's mission.

Key Responsibilities

Specific duties include: Lead Risk Management Activities Oversee organizational risk identification, monitoring, measurement, analysis, and reporting, including trend analysis and data audits. Ensure Quality Assurance and Process Integrity Conduct quality assurance reviews to prevent defects, detect non-conformance, identify unsatisfactory trends, and recommend corrective actions.

Evaluate Programs and Operational Effectiveness Assess quantitative and qualitative data to determine how well programs meet goals, ensuring continuous improvement of PIICS initiatives. Develop Solutions to Organizational Challenges Create feasible, cost-effective strategies to strengthen operational efficiency, including recommending new or revised systems, methods, and procedures.

Coordinate Oversight and Compliance Activities Serve as the primary liaison with internal and external oversight bodies, managing reports, audits, action items, and integrity-related inquiries. Review and Validate Oversight Responses Ensure responses from business lines and staff offices are complete, technically accurate, compliant with processes, and include necessary concurrences.

Analyze Oversight Findings and Program Impact Interpret audit and review results, identifying significant issues affecting VBA benefit programs and coordinating necessary actions. Lead Program Analysis and Reporting Design evidence-based, data-driven strategies; develop data governance inputs; prepare investigative studies; and produce program status reports.

Provide Organizational Guidance and Legislative Impact Analysis Advise leadership on program changes, evaluate new processes for impact, and support implementation of required technological or procedural updates. Facilitate Collaboration, Training, and Organizational Support Lead or participate in cross-organizational teams, support staff development, assist with PIICS procedure updates, and contribute to special projects and customer experience initiatives.

Promotion Potential: None Work Schedule: Full time, Monday through Friday 8am - 4:30pm Compressed/Flexible: Compressed Not Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual: This is not a virtual position. Position Description/PD#: Management and Program Analyst; PD422840 Relocation/Recruitment Incentives: Not Authorized . Financial Disclosure Report: Not Required This is not a bargaining unit position

Requirements & Education

There is no education substitution for the GS-14 grade level.

Contact

Lakeisha.davis4@va.gov · 410-230-4400

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Benefits Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $143913 – $187093/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-05.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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