This position serves as the Investigation Coordinator and Risk Analyst (ICRA) covering all areas within the VA Central California Health Care System within the Fresno, CA, Merced, CA, Oakhurst, CA, and Visalia, CA locations. The ICRA exists to contribute to the fulfillment of the VHA mission and vision by prioritizing the identification and mitigation of emergent health care system risks.
Major duties include: Coordinates, determines, evaluates, and conducts assessments for investigations and/or fact findings related to both clinical and non-clinical issues and, upon approval of the Executive Director, will organize and implement formal fact findings.
Create and maintain a monitor of all issues at VACCHCS requiring a formal or informal investigation and will complete and provide a final written report to the Service Chief regarding the outcome of those investigations and/or fact findings. Confidentiality and the level of sensitive information often requires the ICRA to function independently with regard to privacy and Health Insurance Portability and Accountability Act (HIPAA) concerns.
Prepares reports and compiles responses for Executive Leadership Team (ELT), Service Chiefs, OAWP, OIG, OGC, EEO/HPP, ELR/HR, and others as needed. Develops databases and monitors for tracking investigations, allegations, and trained resources to identify patterns that may be indicative of system-wide issues Identifies indicators, progress measures, objectives and emphasis areas that are potentially noncompliant per the VHA rules and regulations.
Oversees the development and implementation of regular and effective education and training for VACCHCS employees on issues relating to conducting fact findings and investigations. Regularly reviews feedback from provided trainings, training attendees, Service Chief comments, updates to VHA and station policies to ensure compliance with the fact-finding training process. Work Schedule: Monday - Friday, 8:00am - 4:30pm Virtual: This is not a virtual position.
Position Description/PD#: Management and Program Analyst/PD3424O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
DANA.MITCHELL2@VA.GOV · (415) 221-4810 X25781
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $89959 – $116949/yr.
Applications close on 2026-09-28.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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