WHAT IS TAXPAYER SERVICES? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): TS - Operations Support, Capital Management & Oversight REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS Please read the entire announcement and all the instructions before you begin an application.
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Duty 1: Liaison/Consultant Duties 50% The incumbent serves as the primary HR liaison to facilitate human resource actions.
He/sheanalyzes and evaluates (on a quantitative or qualitative basis) the effectiveness of themanagement processes and systems, human resources, and strategic planning initiatives withinthe program office. Conducts analyses and prepares reports on workforce trends i.e. hiring,classification, compensation, employee and labor relations, retirement, and awards. Conducts HRtraining for managers, supervisors, and/or employees.
Duty 2: Project Management Support 25% The incumbent serves as a Project Manager responsible for accomplishing various analyticalstudies and/or projects relating to substantive, mission-oriented programs of the Internal RevenueService. The studies or projects involve complex programs, systems, or issues and have impact onmultiple IRS locations and/or organizations.
Applies qualitative and quantitative methods inassessing complex management processes and/or systems for agency-wide programs or verylarge segments of such programs. Problems and issues addressed involve such complex mattersas efficiency and effectiveness in organizational design; overlaps in management support servicesand/or the need for consolidated functions; or developing or modifying procedures for carrying outmanagerial or administrative functions.
Develops long-range program plans, goals, objectives, andmilestones. Compiles data and prepares administrative and/or program reports. Reports mayencompass workforce, programmatic, mission-oriented, and/or organizational issues. Usesquantitative analytical methods to evaluate programmatic data and to identify and analyze programor policy issues.
Identifies data requirements needed for effective program evaluations; monitorsprogram trends through analyses of statistical data; designs statistically valid surveyquestionnaires and data analysis techniques. Duty 3: Research and Analysis 25% Interprets and applies laws, regulations, policies, and practices to provide advice and counsel tomanagers, employees, and other officials.
Provides limited advice on the potential impact ofproposed human resource actions, reorganizations, reductions in force, etc. STANDARD POSITION DESCRIPTIONS (SPD): PD24498 Visit the IRS SPD Library to access the position descriptions.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Full federal benefits details →
This position is with Internal Revenue Service, Department of the Treasury.
The posted pay range is $106437 – $172980/yr.
This position is eligible for telework.
Applications close on 2026-09-16.
There are 6 openings for this position.
This is a Tour of Duty: Monday - Friday, Day Shift hours negotiable start time between 6:00am and end time by 6:00pm. position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
Apply on official site →