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Management & Program Analyst

Office of Personnel Management · Other Agencies and Independent Organizations
📍 Multiple Locations 💰 $76463 – $118204/yr 🏠 Telework eligible

Quick Facts

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Job Summary

This position is in Human Resources Solutions delivering a modern, cloud-based platform for key federal HR functions. As a Business Analyst, you will collaborate with data analysts, engineers, account managers, agency customers, and leadership to identify customer needs, document requirements, and design and test Federal HRIT products supporting Core HCM, USA Staffing, USA Performance, and USA Hire.

Learn more about HRS Solutions at https://www.opm.gov/agency-services/talent-systems/

Key Responsibilities

Evaluate customer goals, problems, or questions to design products that meet their needs. Serve as a liaison between stakeholders and the OCIO vendor to ensure system requirements are accurately captured and implemented. Manage a backlog of user stories to ensure the most valuable capabilities are prioritized. Break down features into user stories with clear acceptance criteria that can be understood by engineering teams.

Shepherd user stories through multiple stages of the software lifecycle (e.g., requirements development, planning, development, testing, deployment, implementation) to meet customer needs. Consult with current and potential customer agencies to identify their needs and translate them into user stories and test cases for system documentation. Conduct functional, regression, and user acceptance testing (UAT) to validate system behavior against requirements.

Research Tier 2 and 3 help desk issues and respond to customer inquiries. Consult with trainers and customers to contribute to the development of meaningful user support content. Innovate new solutions in the Federal HR space to balance user, agency and government-wide needs and priorities.

Contact

jobs@opm.gov

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Office of Personnel Management, Other Agencies and Independent Organizations.

What is the salary for this position?

The posted pay range is $76463 – $118204/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-17.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-13 · Not affiliated with or endorsed by OPM or USAJOBS.gov

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