This position is in Workforce Management team at the Veterans Health Administration (VHA) Member Services (MS) within Organizational Management & Development (OMD), Workforce Management (WFM). The incumbent provides real time staffing analysis and establishes controls to assist forecasting and scheduling analyst staff in maintaining service levels.
This position is available at any one of the following 5 locations, Smyrna, Georgia, Topeka, KS, Waco, Texas, Fort Riley KS, and Hot Springs, SD
Major duties include the following: Assist others in adjusting workloads, reorganizing or changing work processes, priorities, functions and workforce. Oversee productivity programs comprised of business operations and functions related to real-time adherence. Coordinate with other staff to obtain related statistical and reporting data. Support higher graded personnel by gathering and analyzing data for broader studies of organizational structure and/or workforce utilization.
Identify and recommend improved methods of collecting and reporting data. Provide analysis reports for purposes of planning and decision making. Utilize various software packages to prepare special reports, forms and correspondence. Prepare a variety of reoccurring and special action reports utilizing data from files and records maintained in databases.
Develop procedures and systems for establishing, operating, and assessing the effectiveness of administrative control systems and operating programs. Apply analytical evaluation methods and techniques to issues concerning efficiency and effectiveness of activities or functions. Generate deviation and adherence reports to assist management with appropriately allocating human resources. Analyze daily staffing levels and trends.
Keep abreast of program changes that might affect the volume, quality, or type of data collected. Examine directives and reports to detect and eliminate conflicts, overlap and duplication. Work Schedule: Full-Time. Monday-Friday, 9:00 am - 5:30 pm Central Time Telework: This position may be authorized for Ad-hoc telework. Virtual: This position may be authorized for Virtual Work.
Virtual Work eligibility is for current VA employees that are already subject to the return to the in-person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption.
Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Position Description/PD#: 00714A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
VHANationalRecruitmentCenter@va.gov · (844)456-5208
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $52727 – $68549/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-10-14.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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