Advanced Medical Support Assistants (AMSA) assigned to the VA Clinic in Clarksville. The AMSA will be assigned to a Patient Aligned Care Team (PACT) model. The PACT Team is a primary care team where the AMSA is responsible for assistance to Veterans providing a smooth process for the their outpatient appointments, support work in connection with the care and treatment given to the Veterans.
Please include full-time/part-time status or number of hours worked for each position listed on resume.
Total Rewards of a Allied Health Professional Duties include but not limited to: Works collaboratively in an interdisciplinary coordinated care delivery environment (i.e., patient aligned care team, or other specialty care. Handle multiple phone lines on in an inpatient care setting, making sure these calls are forwarded to correct staff if needed.
Develop/maintain effective and efficient communication with the patient, interdisciplinary team, management team, VA medical centers, and other agencies. Perform administrative duties, train other MSAs on correct operations and serve as a preceptor to developmental level MSAs. Schedule appointments; notifies his/her supervisor when clinic area access is less than desirable or if an individual patient cannot be scheduled within mandated timeframes.
Processing physician orders from CPRS and verifying orders in CPRS upon completion. Organizes work independently and handles administrative and scheduling problems and deviations based on personal knowledge of operations and policy, schedules, and provider's preferences.
Work Schedule: Monday-Friday 7:30AM-4:30PM Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 71018-F Permanent Change of Station (PCS): Not Authorized
There is no substitution of education for experience at this grade level.
keziah.Israel@va.gov · 404-327-1264
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $50168 – $65219/yr.
Applications close on 2026-09-07.
There are 2 openings for this position.
This position is open under the 'Fed Competitive' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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