National CARDIO-VET Network has 1 vacancy for an Advanced MSA in the following locations: Wappinger Falls, NY or New York, NY. The incumbent depending on location chosen, must report to either the VA Hudson Valley Healthcare System - Castle Point,41 Castle Point Road, Wappingers Falls, NY 12590 or the Margaret Cochran Corbin VA Campus, VA NY Harbor Healthcare System - 423 East 23rd Street, New York, NY 10010
VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Incumbent has the day-to-day responsibility, as a team assistant for the administrative functions within outpatient cardiology clinics delivered by the CARDIO-VET Network. The Advanced MSA provides administrative assistance to the clinical staff.
Ensures that all administrative functions are completed in a timely manner to allow the physician and other clinical staff to provide quality patient care and that all objectives of the team are met. ??????? Duties for the Medical Support Assistant (Advanced) include but are not limited to: The Advanced MSA works collaboratively in an interdisciplinary coordinated care delivery model (i.e., Mental Health Care Line Outpatient/Residential units.
The Advanced MSA coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary), ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments. The incumbent admits and discharges patients to both Residential and Inpatient Units along with working closely with outside organizations to secure medical care for our patients.
Incumbent serves as subject matter expert in rules and regulations of FED Traveler and assists the clinicians in completing their travel requests.
The incumbent develop/maintains effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; facilitate/process secure messaging with the patient and team; notify patients of normal lab results; develop and manage a tracking system for follow up care such as consults, tests, etc.).
Other assignments at this level include, but are not limited to: participating in team meetings to manage and plan patient care; setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs. May work with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record; monitoring pre-appointment requirements to assure readiness for patient visit.
Managing electronic wait list to verify and validate accuracy and resolve issues. Participating and providing input in problem solving on operational issues or procedures in team meetings, performing administrative follow up actions, Participating in and independently following up on team meetings by sharing information and collaborating with the medical team to assure continuity of care.
Evaluating patient information and clinic schedule lists to determine whether patient is vested; educating providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and bringing to the attention of the provider. Personally greets veterans into the clinic in a manner to put them at ease. Gives assistance and directions as needed.
Is responsible for making sure that registration and insurance cards information are entered into the computer. Processes all Release of Information requests in a timely manner following the Act (HIPAA) guidelines. Schedules next appointments or consultations in the computer following ACA principles and schedules all patient travel timely. The Advanced MSA is responsible to keep a supply inventory and may be assigned a Purchase Card. Takes minutes of various meetings.
The Advanced MSA may be assigned as Unit timekeeper. Ensures timely accuracy of data entered in VISTA. Performs other related duties as assigned. Work Schedule: Monday-Friday, 7:30a.m.-4:00p.m. Compressed/Flexible: Available Telework: Ad-Hoc Virtual: This is not a virtual position. Functional Statement #: 92729-A
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
maryann.kalisjordan@va.gov · (313) 917-7841
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $53512 – $60565/yr.
This position is eligible for telework.
Applications close on 2026-10-30.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-23 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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