The Medical Support Assistant (Advanced) provides administrative support to the clinical staff within the Mental Health Care Line (MHCL). This role ensures that administrative functions are completed accurately and in a timely manner, allowing physicians and other clinical staff to focus on delivering quality patient care. The position also supports the team in meeting its objectives and maintaining efficient day-to-day operations.
VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Duties for the Medical Support Assistant (Advanced) include but are not limited to: Works collaboratively in an interdisciplinary coordinated care delivery model (i.e., Mental Health Care Line Outpatient/Residential units.
Coordinates with the patient care team to review the clinic utilization by using various reports (e.g., Clinic Utilization Statistical Summary), ensure that the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments.
Admits and discharges patients to both Residential and Inpatient Units along with working closely with outside organizations to secure medical care for our patients Serves as subject matter expert in rules and regulations of FED Traveler and assists the clinicians in completing their travel requests.
Develop/maintains effective and efficient communication with the patient, interdisciplinary team, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; facilitate/process secure messaging with the patient and team; notify patients of normal lab results; develop and manage a tracking system for follow up care such as consults, tests, etc.).
Work Schedule: Monday - Friday, 8:00am - 4:30pm, 9:00am-5:30pm. Other work schedules may be available depending on the needs of the agency. Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 92729-A
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $47298 – $61487/yr.
Applications close on 2026-10-27.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-20 · Not affiliated with or endorsed by OPM or USAJOBS.gov
Apply on official site →