Serves as a Medical Support Assistant, providing a variety of duties associated with patient care and treatment in several outpatient clinics and medical facilities by coordinating clinic activities and ensuring the smooth operation of daily services. Medical Support Assistant position is located at Monacan Service Unit, Indian Health Service (IHS) healthcare facilities. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Receives and greets patients and visitors; provides general information and assistance. Checks patients in and out of the clinic; verifies patient demographics and updates records as needed. Schedules, reschedules, and cancels patient appointments using an electronic health record or scheduling system. Answers telephones; routes calls; takes messages; and provides routine appointment and clinic information.
Maintains and files medical records and forms in accordance with privacy and confidentiality requirements. Assists with basic clinic administrative tasks, such as preparing charts, scanning documents, and data entry. Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov)
There are no education requirements. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Margaret.Horn-Sampson@ihs.gov · 503-414-7734
This position is with Indian Health Service, Department of Health and Human Services.
The posted pay range is $36464 – $47334/yr.
This position requires a Other security clearance.
Applications close on 2026-09-30.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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