The position provides essential clerical, receptionist, and patient care support within the Optometry Department at the Chinle Service Unit in Chinle, Arizona. The incumbent assists with patient care and treatment activities, provides administrative and front-desk support, and helps ensure the efficient operation of the department. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Assist with patient flow by coordinating arrivals, appointments, and communication between patients and clinical staff. Maintain confidentiality and safeguard protected health information in accordance with applicable policies and regulations. Serve as the primary receptionist and front-desk contact for patients, visitors, and healthcare staff. Maintain accurate and up-to-date patient records, including demographic, medical, and administrative information.
Communicate effectively and courteously with patients, family members, healthcare providers, and staff. Participate in Navajo Interpreters Program with cleared defined role and responsibility Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov)
If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
rhiannon.bailey@ihs.gov · 9286974342
This position is with Indian Health Service, Department of Health and Human Services.
The posted pay range is $40736 – $52957/yr.
This position requires a Other security clearance.
Applications close on 2026-09-15.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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