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Medical Support Assistant (Outpatient)

Indian Health Service · Department of Health and Human Services
📍 Whiteriver, Arizona 💰 $40736 – $52957/yr

Quick Facts

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Job Summary

Medical Support Assistant position to be filled in the Out Patient Nursing Department (OPD), at the Whiteriver Service Unit (WRSU) in Whiteriver, Arizona. The Incumbent will be responsible for timekeeping duties of the Outpatient department staff and provide medical clerical support required in the care and treatment provide to the patient. The Incumbent will be supervised by the OPD Nurse Supervisor.

A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Key Responsibilities

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Utilizes computer automating systems, including, but not limited to functions as a timekeeper (or alternate timekeeper) for the unit. Processes computer generated time cards utilizing the ITAS software for the unit employees, which includes full-time, part-time, and temporary employees.

Makes advance and same-day appointments for general clinic and some specialty clinics, utilizing correct appointment program functions. Promotes safety and risk management initiatives on the unit to help ensure patient, visitor, and staff security. Knowledge of BMW (scheduling system), assists with creating clinic schedules

Requirements & Education

If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.

Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

berlinda.massey@ihs.gov · (928) 338-4911 X3559

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Indian Health Service, Department of Health and Human Services.

What is the salary for this position?

The posted pay range is $40736 – $52957/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-09-25.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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