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Medical Support Assistant (Patient Registration)

Indian Health Service · Department of Health and Human Services
📍 Wewoka, Oklahoma 💰 $37193 – $59031/yr

Quick Facts

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Job Summary

Located at Wewoka Indian Health Center, this position provides registration and eligibility services by working directly with patients to obtain, verify, and process demographic and third-party resource information. In this role, you will assist in maintaining accurate patient information and deliver customer service to support patient care. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Key Responsibilities

Interviews patients to obtain, verify, and update accurate patient registration information. Determines patient eligibility for healthcare services and establishes Purchased/Referred Care eligibility status.

Perform patient and administrative support by receiving patients and visitors, answering and routing telephone calls, responds to medical, personnel and administrative inquiries, and schedules and/or checks in patients for appointments Creates and maintains the disposition of medical records in accordance with established procedures while reviewing records for completeness and accuracy.

Perform assigned responsibilities that support revenue-cycle and third-party resource activities for billing and reimbursement purposes. Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov)

Requirements & Education

If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.

Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

tahnee.stands@ihs.gov · 580-507-0574

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Indian Health Service, Department of Health and Human Services.

What is the salary for this position?

The posted pay range is $37193 – $59031/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-11-02.

How many openings are available?

There are 2 openings for this position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-23 · Not affiliated with or endorsed by OPM or USAJOBS.gov

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