This position is located in the Purchased/Referred Care (PRC) department at the Pawnee Indian Health Clinic in Pawnee, Oklahoma. The purpose of this position is to provide support services and assistance by performing medical support assistance duties, record keeping and miscellaneous clerical support duties associated with beneficiaries. This position reports to the Supervisory Health System Specialist.
A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Reviews patient information to help determine eligibility for care, rules and regulations, the service delivery areas, tribal membership, and residence. Supports staff in examining alternate resources for patients under the program and screens for patient eligibility through the Medicare, Medicaid, Vocational Rehabilitation, and V.A., private insurance or other third-party programs.
Prepares responses and routine correspondence and compile information concerning contract services for submission to patients. Provides customer services to patients and visitors, answers inquiries or addresses requests, and directs them to the appropriate personnel. Assists staff with follow ups to collect patient medical information, patient visits, and discharge dates to complete medical referrals and decision of payments.
Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Medical Support Assistant Total Compensation | Pay (ihs.gov)
If you are substituting education for experience; You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Shelby.Exum@ihs.gov · 9187626617
This position is with Indian Health Service, Department of Health and Human Services.
The posted pay range is $40736 – $52957/yr.
This position requires a Other security clearance.
Applications close on 2026-11-12.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-29 · Not affiliated with or endorsed by OPM or USAJOBS.gov
Apply on official site →