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Medical Support Assistant

Veterans Health Administration · Department of Veterans Affairs
📍 Huntsville, Alabama 💰 $38240 – $62434/yr

Quick Facts

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Job Summary

The Birmingham VA Medical Center operates a 139-bed tertiary care teaching hospital and is dedicated to providing the highest quality of patient care to Veterans in Alabama.

The Medical Center provides comprehensive health care through primary care and tertiary care in areas of medicine, surgery, psychiatry, physical medicine and rehabilitation, neurology, oncology, dentistry, geriatrics, blind rehabilitation and is a recognized leader in palliative care and multiple sclerosis.

Key Responsibilities

Total Rewards of a Allied Health Professional Duties include, however, not limited to: Performs a variety of clerical duties in one or more wards/units that provide a variety of medical/surgical services. Has knowledge of in-patient procedures and regulations; basic medical terminology, skill in operating computer systems and applications. Is responsible for managing administrative processes for admission, discharge and general operations for the assigned unit(s).

Verifies all orders and notifies the assigned RN of any NOW or STAT order immediately. Ensures phone calls for critical patient information are routed immediately to the assigned RN, charge nurse or supervisor immediately.

Provides medical administrative support to several in-patient wards, including medical and surgical units, palliative care unit and intensive care units; and is an integral member of the inpatient team to effectively carry out day-to-day administrative operations. Is responsible for accurate coordination of all administrative information between the professional staff and the patient.

Ensures that discharge appointments are scheduled, manages transportation, verifies orders, providing all needed documents; admitting, discharging, transferring and managing administrative processes of observation patients. Works collaboratively with unit staff, bed management, environmental services and other partners to ensure optimal bed flow. Work Schedule: Monday - Friday, 8:00AM - 4:30PM Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized.

Permanent Change of Station (Relocation Assistance): Not Authorized. Pay: Competitive salary and regular salary increases When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 62510F, 62509F, 62508F. Permanent Change of Station (PCS): Not Authorized.

Requirements & Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

Donna.Mackey-Pollard@va.gov

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $38240 – $62434/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-26.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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