The incumbent serves as Medical Support Assistant (MSA) in Radiology Service at the San Diego VA Healthcare System. Incumbent is responsible for scheduling outpatient clinic appointments using Veteran Health Information Systems and Technology Architecture (VistA) scheduling options and for scheduling imaging procedures using the Radiology Package. This is the full performance level of the Medical Support Assistant.
VA Careers - Medical Support Assistant: https://youtube.com/embed/EE9c4XkaELo Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf Medical Support Assistant: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-MSA-VA-Career-Flyer.pdf The MSA works collaboratively with the patient care team to schedule outpatient imaging appointments, and to coordinate inpatient imaging procedures.
Duties include but are not limited to the following: Review the imaging order to determine the urgency of the request and must differentiate between routine procedures and special studies. Review the request for accuracy and notifies the requesting physician of any discrepancies that would prevent action being taken.
Review the patient computerized medical record (CPRS) to extract medical information including but not limited to laboratory reports, allergy information, BUN and creatinine levels, past medical history, and other pertinent medical information needed to schedule patient's imaging appointment. Screen patients to obtain information needed to determine if the patient meets the criteria to receive requested procedure.
Uses obtained information to prepare required documents and to determine if the requested procedure requires protocol, if so, submits forms to the radiologist to protocol the order. Determine the patient's pre-appointment requirements and restrictions.
Prior to the patient's scheduled appointment, incumbent communicates to the patient the appropriate restrictions and instructions required of the procedure, including but not limited to the patient's requirement to obtain current labs, need to fast, need to take premedication to advert an allergic reaction to contrast, etc. Contact the ordering provider to request an order for pre-medication, labs, etc., if required and not previously requested.
Collaborate with the staff of other Services or Special Procedures to ensure all pre-procedure requirements are coordinated, e.g., Anesthesiology, Interventional Radiology, etc. Work Schedule: Monday - Friday, 7:30 am - 4:00 pm, (Subject to change based upon the needs of the agency.) Telework: Not Available Virtual: This is not a virtual position.
Functional Statement #: Radiology Title: MSA GS-0679-05 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required
Documentation Requirements for Proof of High School Completion or Higher: If using post high school education to substitute for experience at the GS-04 or GS-05 you must submit a copy of your unofficial or official college transcripts with your application.
If selected to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended applicants must provide one of the following as verification of the education requirement if not covered under the grandfather provision: Copy of High School Diploma OR High School Transcript (Unofficial or Official), OR GED Certificate, OR Homeschooling Completion, OR Proficiency Certificate issued by a State or Territorial Board or Department of Education, OR College Transcript (Official) Note: Only education or degrees recognized by the U.S.
Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
James.Bullock@va.gov · (415) 769-1554
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $50459 – $65597/yr.
This position requires a Other security clearance.
Applications close on 2026-11-06.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-30 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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