This position is located in the Department of Veterans Affairs, Veterans Benefits Administration. The Military Service Coordinator represents the VA Regional Office by acting as a liaison with local military installations.
The Military Service Coordinator represents the VA Regional Office by acting as a liaison with local military installations. Through seasoned knowledge the Military Service Coordinator provides comprehensive information and assistance to Veterans, their dependents and beneficiaries concerning any matter within the scope of VA benefits and related non-VA benefits, to include those cases in which issues require an advanced technical proficiency.
Specific duties includes but are not limited to: Schedules and conducts appointments with service member(s) within prescribed time limits to provide an overview of benefits and resources for obtaining VA contact information Explains benefit programs and entitlement criteria; gathers relevant evidence, and inputs data necessary to properly develop claims, to include the ordering and scheduling of VA examinations.
Conducts discharge briefings to large groups or servicemen and women at separation points. Counsels Veterans, their dependents, and their beneficiaries regarding all benefits available through the Department of Veterans Affairs through personal interview, telephone interview, and correspondence. Provides additional information to disabled Veterans about the specially designated employment assistance for service members being separated for medical reasons.
Promotion Potential: None Work Schedule: Monday - Friday, 8:00am - 4:30pm Compressed/Flexible: Not Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position.
Position Description/PD#: Military Service Coordinator; PD39669A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required Bargaining Unit: Yes
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications. You may submit unofficial transcripts when applying.
However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.
michael.reid@va.gov · (313) 596-7255
This position is with Veterans Benefits Administration, Department of Veterans Affairs.
The posted pay range is $74678 – $97087/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-09-10.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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