This position is located in a Department of Veterans Affairs Regional Office (VARO), Pre-Discharge Program Team. The Military Services Coordinator (MSC) is an integral part of the Pre-Discharge Program Team that serves as a case manager in the Integrated Disability Evaluation System at military facilities.
Specific duties include: Conduct comprehensive transition assistance briefings to large groups of service members using a wide range of briefing techniques and communication skills Perform liaison activities with Military command structures to properly schedule and conduct transition briefings Explains benefits programs and entitlement criteria, conducts interviews, identifies issues, gathers relevant evidence, & inputs data necessary to properly develop claims Conducts thorough Service Treatment records reviews to ensure appropriate disabilities are included on VA claim forms Serves as intake specialist ensuring compensation and pension claims are received, established, exams ordered, developed and properly routed for processing Maintain excellent rapport with community partners, Veterans service organizations, peers, VARO staff and the Veterans in the community Demonstrates ability to work independently, adjust to changing work schedules and locations and to handle differences in opinions in a businesslike fashion Maintain professional, positive and helpful relationships with customers by exercising tact, diplomacy and cooperation with all VBA partners Consistently and conscientiously exercise sound and equitable judgement in applying stated laws, regulations, policies and procedures to ensure dissemination of accurate information Use office automation software such a word processing, presentation software and spreadsheet programs to create reports, presentations and similar documents Work Schedule: Full time, Monday - Friday, 7:30 am - 4:00 pm Compressed/Flexible: Available, at the manager's discretion Telework: Yes - This position is eligible for situational (ad hoc) telework only.
The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Military Service Coordinator; PD39669A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.
This position is with Veterans Benefits Administration, Department of Veterans Affairs.
The posted pay range is $75776 – $98514/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-10-26.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-22 · Not affiliated with or endorsed by OPM or USAJOBS.gov
Apply on official site →