Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, San Juan Field Office, located in Saint Thomas, Virgin Islands. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first.
As a Mission Support Specialist, you will use your expertise in administration to provide advisory and technical services to CBP management. Apply for this exciting opportunity to strengthen the Department's ability to protect the homeland by analyzing and refining existing work methods and developing new methods and procedures. This position starts at a salary of $61,722.00 (GS-09, Step 1) to $80,243.00 (GS-09, Step 10).
GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.
These are the major duties of the position, which focus on providing management advisory services and conducting detailed analyses to support organizational objectives: Performing assignments requiring the application of fundamental principles, concepts, techniques, and guidelines in one or more mission support functions in Office of Field Operations (OFO).
Performing management advisory services for specific requests related to immediate problems of limited scope and ensuring compliance with applicable regulations and procedures. Analyzing and reconciling discrepancies or inconsistencies and ensuring the efficient and effective productivity of the administrative operations in different areas of the organization.
Resolving a moderate range of problems or situations requiring the use of established analytical techniques to isolate and evaluate appropriate precedents, to examine and analyze documentation, to reconcile discrepancies or inconsistencies, and to develop support conclusions based on standardized research. Salary above excludes COLA.
Please see the following link for specific COLA Rates https://www.opm.gov/policy-data-oversight/pay-leave/pay-systems/nonforeign-areas/#url=COLA-Rates https://allowances.state.gov/Web920/location.asp?menu_id=95
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
CBPApplicantContactCenter@cbp.dhs.gov · 855-500-3722
This position is with Customs and Border Protection, Department of Homeland Security.
The posted pay range is $61722 – $80243/yr.
Applications close on 2026-11-09.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-03 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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