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Mission Support Specialist (Workforce Management)

Customs and Border Protection · Department of Homeland Security
📍 Marfa, Texas 💰 $74678 – $97087/yr

Quick Facts

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Job Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S. Border Patrol, Big Bend Sector, Mission Readiness Operations located in Marfa, TX. Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.

Key Responsibilities

This position carries out a wide variety of mission support, workforce management, administrative research, and program planning activities related to the missions and functions of the Mission Readiness Operations. This position starts at a salary of $74,678.00 (GS-11, Step 1) to $97,087.00 (GS-11, Step 10). GS Salary: Visit this link to view the locality pay tables by geographic area.

If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

The Mission Support Specialist (Workforce Management) serves as a liaison between Mission Readiness Operations and various support offices to carry out projects, perform studies, and address technical issues or problems related to the workforce.

Duties and responsibilities include: Assisting managers and supervisors with administrative coordination related to disciplinary and adverse actions, grievances, and changes to working conditions; serving as a liaison with Human Resources and Labor-Employee Relations to support resolution of complex workforce issues; and assisting with implementation of policies related to workforce and position management.

Maintaining workforce reports and updating information for agency manning documents; coordinating with supervisors and staff to ensure timely completion of actions and receipt of required documentation; and submitting and monitoring personnel actions.

Serving as a liaison with support offices, including Labor-Employee Relations, EEO, workers' compensation staff, and counsel, on matters with workforce implications; and preparing reports using internal data sources and agency automated systems to support managerial information needs.

Performing general mission support activities, including coordinating travel and training, organizing logistical elements, analyzing non-overtime budget information, supporting procurement and acquisition actions, and serving as a point of contact for headquarters and/or sector office staff.

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contact

cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $74678 – $97087/yr.

What is the application deadline?

Applications close on 2026-09-25.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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