About the Position: Serves as primary clinic representative for customer service issues, conducts patient satisfaction surveys; and identifies, analyzes and evaluates trends that reflect patient perception of services. This position is located at Womack Army Medical Center, Fort Bragg, NC. This is a Direct Hire Solicitation
Key Responsibilities
Serves as an advocate across the facility; receives, documents, and resolves complaints and grievances submitted by patients or their designated representatives.
Requirements & Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Frequently Asked Questions
Which agency is hiring for this position?
This position is with Military Treatment Facilities under DHA, Department of Defense.
What is the salary for this position?
The posted pay range is $52693 – $68502/yr.
What is the application deadline?
Applications close on 2026-10-28.
Who is eligible to apply?
This position is open under the 'Public' hiring path.
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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-23 · Not affiliated with or endorsed by OPM or USAJOBS.gov