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Pharmacy Technician - Clinical

Veterans Health Administration · Department of Veterans Affairs
📍 Des Moines, Iowa 💰 $61186 – $79538/yr

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Job Summary

Clinical Pharmacy Technician The primary functions of the Clinical Pharmacy Technician include obtaining, performing, and monitoring laboratory values, medical chart/action profile reviews, telephone logistical support, scheduling, entering progress notes (signed/cosigned by clinical pharmacists), medical chart/action profile reviews, performing medication history reviews, prescription order entry (with pharmacist verification), and supplemental patient education communication.

Key Responsibilities

Duties include, but are not limited to: The Clinical Pharmacy Technician (CPT) shall provide support for clinical operations of the Pharmacy, including Care In the Community (CITC) prescription triage and acceptance, electronic health record modernization tasks and subsequent duties, clinical support and scheduling in the Pharmacy Centralized Anticoagulation Clinic, and supporting assigned Clinical Pharmacists and Clinical Pharmacist Practitioners.

All clinical decision making will first be reviewed by the Clinical Pharmacist and/or Clinical Pharmacist Practitioner. All assigned clinical activities and functions shall be completed in accordance with approved protocols or procedures. Assigned activities include: Clinical Activities: The Clinical Pharmacy Technician shall provide and support the clinical operations of the Pharmacy Department.

Assigned activities may include: 1) Chart review and confirmation of active/approved CITC consults and initial acceptance/rejection of CITC prescriptions. 2) Clinic duties which entail daily patient appointment review and monitoring of clinic flow to ensure timely patient visits. 3) Conducts patient interviews, including medication history, effectiveness of medications, and need for refills.

4) Routinely reviews computer medication profile for prescription duplication, therapeutic duplication, prescription noncompliance, and allergies/adverse drug reactions. 5) Reports completed medication history reviews to assigned clinical pharmacist for evaluation. 6) Routinely reviews laboratory monitoring reports for selected disease states and identifies patients with lab values beyond normal limits.

Reports identified patients to assigned clinical pharmacist for evaluation. 7) Routinely performs patient medical chart and medication profile reviews to identify poly-pharmacy situations. Reports identified patients to assigned clinical pharmacist for evaluation. 8) Obtains and assesses information on compliance, medication dosages, medication changes, alcohol consumption, smoking, bleeding symptoms, and general state of health.

Communicates this information to the clinical pharmacist. 9) Enters medication and, when applicable and appropriate, laboratory orders for verification/signature by pharmacist. 10) Provides supplemental reinforcement education for patients concerning operational issues or need for therapy compliance. 11) Runs required reports and reviews data for input by clinical pharmacist. 12) Documents clinical and operational activities as assigned.

13) Utilizes population health to identify patients appropriate for comprehensive medication management provided by clinical pharmacist practitioner. Technical duties include completing electronic progress notes, scheduling appointments, completing consults, and documenting data in the Pharmacy record or the patient electronic medical record. i.

Communicates to the Clinical Pharmacist and/or Clinical Pharmacist Practitioner any changes in medications/diet, any evident reason for changes in INR value, and any abnormal laboratory findings. Also communicates with other staff (including providers and nursing personnel) any complications of anticoagulation therapy or other problems, when appropriate. ii.

Provides telephone support involved in rescheduling patients who have missed appointments, phone interviews of patients, and triaging incoming phone calls from patients, their family members or other health providers. iii. When providing scheduling support for Anticoagulation Clinic a) Prints daily schedules and "No Shows/Lost to Follow Up" reports, or Electronic Health Record (EHR) equivalents.

Reviews both reports and patients' charts to identify which patients have and have not been followed up within the last 60 days and why patients missed their scheduled appointments. Patients still requiring follow-up are rescheduled appropriately. Most identified problems are resolved without supervisory assistance. All complex problems are brought to a Clinical Pharmacist's and/or Clinical Pharmacist Practitioner's attention, so they can promptly be addressed.

This ensures that all patients are being appropriately followed up in a timely manner. b) Runs lab list of patients who had INR's drawn and goes through list and triage call for appropriate review. Can make assignments to appropriate level staff members. Administrative Tasks: i. Incumbent schedules outpatient clinic appointments using the current scheduling package options. Uses established business rules to schedule appointments for veterans.

This includes clinic visits, consultations and entries into the scheduling package. Complies with mandatory training requirements for the outpatient scheduling process. Work Schedule: Full-time; 0730-1600 Telework: Not available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized

Requirements & Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

Adam.Abbott@va.gov · 612-629-7067

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $61186 – $79538/yr.

What is the application deadline?

Applications close on 2026-10-27.

Who is eligible to apply?

This position is open under the 'Public' hiring path.

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