The Program Analyst (Informatics) serves within the Office of Health Informatics (OHI) at a Veterans Health Administration medical center or VISN facility. This developmental role (GS-09, full performance level GS-12) supports the integration of clinical operations with health information technology to improve the quality, efficiency, and effectiveness of Veteran care.
Duties include, but are not limited to: Support communication channels among clinical, administrative, and IT stakeholders to facilitate deployment, sustainment, and optimization of health IT solutions. Assist in building and maintaining collaborative relationships between OIT, Health Informatics, clinical engineering, and facility staff to ensure effective integration of patient-care technologies.
Participate in coordinated use of subject-matter experts to inform decision-making related to workflows, business processes, and technology adoption. Evaluate data quality, reduce redundant data sources, and support efforts to improve interoperability across the organization. Assist in developing SQL and SSRS-based reports from VISN and VA corporate data warehouses.
Support implementation and evolution of EHR-related technologies, improving usability, interoperability, and regulatory compliance. Contribute to workflow analysis and identify opportunities for optimizing clinical and business processes. Support evaluation and testing of health IT systems to enhance patient care, safety, and operational effectiveness.
Assist in documenting and organizing business requirements, identifying enhancements, and coordinating involvement of appropriate SMEs. Support training, education, and communication activities essential for staff comprehension and adoption of new systems and processes. Help provide formal and informal instruction to facility staff on informatics tools and workflows. Participate in change-management strategies using project-management principles and environmental assessments.
Maintain productive working relationships and demonstrate proactive interpersonal skills to meet service goals. Work Schedule: Monday - Friday 7:30am - 4:00pm Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
There is no educational substitution at the GS-12 grade level. A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Jason.Jerome@va.gov · 808-600-4318
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $71957 – $135657/yr.
Applications close on 2026-10-02.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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