This position is located within the U.S. Patent and Trademark Office (USPTO), Office of the Chief Patent Statistician (CPS). The incumbent serves as a Program Analyst supporting survey lifecycle activities, program coordination, reporting, documentation, and process improvement.
The position reviews and summarizes program information and survey results to support management decisions, identify issues, improve operations, and advance the missions of CPS and the Patents business unit.
The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per leave year. The individual selected at the GS-12 for this position will be...
Gathering, reviewing, and analyzing program, survey, and operational information to identify issues, patterns, inconsistencies, and areas for further review. Coordinating survey and program activities by maintaining schedules, tracking milestones and action items, organizing documentation, and monitoring workflow requirements.
Applying established analytical methods and procedures to review program operations, work processes, and administrative activities and identify opportunities for improvement. Compiling and summarizing survey results and program information and preparing recurring or ad hoc reports, charts, summaries, and briefing materials for management review.
Supporting program follow-up and stakeholder coordination by obtaining and clarifying information, maintaining records, coordinating responses, and tracking recommendations or required actions. The individual selected at the GS-13 for this position will be... Planning and supporting survey lifecycle activities by reviewing survey requests, identifying required inputs, establishing project timelines, and ensuring activities are aligned with program requirements.
Maintaining and improving survey tracking tools, schedules, templates, standard operating procedures, and related documentation used to monitor program activities and project status. Reviewing survey results, program information, and administrative processes to identify patterns, operational concerns, workflow issues, and opportunities for process improvement.
Developing management information products and documenting methods, assumptions, sources, and limitations to support accurate, consistent, and reliable program reporting. Coordinating with leadership, program offices, subject matter experts, and other stakeholders to clarify requirements, resolve program-related issues, track follow-up actions, and support implementation of program improvements.
Education may not be substituted for specialized experience at this grade level.
crystal.hines@uspto.gov · 571-272-1286
This position is with Patent and Trademark Office, Department of Commerce.
The posted pay range is $102415 – $158322/yr.
This position is eligible for telework.
Applications close on 2026-11-18.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-06 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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