This position is assigned the organizational title of Workforce Analyst and reports to the Suspensory Program Analyst. The primary function is to provide administrative support to senior staff and supervisory personnel through data collection, analysis, reporting, project management, workforce management and customer relations management.
Duties include but are not limited to: Utilizes qualitative and quantitative techniques to recommend improvements in the processes and/or procedures to enhance operations Performs monitoring of productivity related issues to meet prescribed metrics Manages all activities around accurate and timely time-keeping processes, to include entering schedules, modifying schedules, and certification of records for all division staff Advises management on the distribution of work among positions and organizations and the appropriate staffing levels and skills mix Provides direct feedback on staffing requirements, workload projections, scheduling practices, and intraday workforce productivity reporting Assists management by providing direct feedback of Contact Service Representative productivity Performs other duties as assigned Work Schedule: 9:30am-6:00pm MT Telework: This position may be authorized for ad hoc telework.
Telework eligibility will be discussed during the interview process. Ad hoc is defined as occasional, non-recurring telework. Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to in person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA owned or leased space.
Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer.
Position Description/PD#: Program Analyst/PD00718A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
VHANationalRecruitmentCenter@va.gov · (844)456-5208
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $61722 – $100315/yr.
This position is eligible for telework.
Applications close on 2026-10-20.
There are 2 openings for this position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-13 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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