**This announcement was amended to change the number of vacancies for Memphis, TN from 2 to 1. WHAT IS SMALL BUSINESS/SELF-EMPLOYED (SB/SE) DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) be filled in: SBSE CAMP EXAM - Campus Examination This job (or announcement) is open to current permanent IRS competitive service employees in the Small Business/Self-Employed (SB/SE) business units.
As a Department Manager you will: Define business goals, develop work plans and set short and long term priorities to be accomplished by subordinates. Direct, coordinate and oversee work plans through subordinate managers and supervisors. Assign work based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees. Evaluate program implementation and effectiveness.
Provide guidance, advice, counsel or instruction to subordinates in resolving administrative and on technical problems. Manage relationships with functional executives of IRS operating divisions within the area serviced, officials of other agencies, and in advising management officials of higher rank.
Develop performance standards and evaluate work performance of subordinate supervisors and managers; Serve as the reviewing official on evaluations and performance recognition or disciplinary actions of non-supervisory employees rated by subordinate supervisors. Manage and resolve group grievances, employee complaints and/or other issues elevated to the second level.
Make decisions and/or approve expenses on routine and/or non-routine, costly or controversial requests and/or personnel related actions (e.g., selection, training, promotions). Serve as a coach and/or mentor to subordinate managers and/or employees on an ongoing basis, tailoring the emphasis based on the particular needs and background.
Initiate ways to improve efficiency of the department and increase the quality of the work directed; Find and implement ways to eliminate or reduce significant bottlenecks and barriers to production, promote team building or improve business practices. The following are the job specific duties of this position. You will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
Provides executive leadership over departmental program operations, ensuring alignment with IRS strategic priorities and national compliance initiatives. Develops and executes operational strategies that drive measurable improvements in compliance outcomes, establishing both short- and long-range objectives that integrate policy direction with program delivery.
Directs the development of annual work plans, production targets, and priority initiatives, ensuring clear alignment between strategic goals and operational execution. Establishes departmental objectives that support enterprise-wide compliance and enforcement priorities. Analyzes workload trends and key performance indicators to optimize operational performance and inform decision-making.
Allocates human capital, funding, and other resources to maximize program effectiveness and maintain balanced workload management. Oversees program execution across workload planning, staffing models, and production scheduling, ensuring efficient and effective operations. Directs workload distribution and prioritization to meet production goals and organizational objectives.
Leads and develops subordinate managers responsible for complex technical operations by establishing clear performance expectations and evaluating managerial effectiveness. Provides leadership and guidance to ensure consistent execution of program responsibilities. STANDARD POSITION DESCRIPTIONS (SPD): PD26317 Visit the IRS SPD Library to access the position descriptions.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements.
You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Full federal benefits details →
This position is with Internal Revenue Service, Department of the Treasury.
The posted pay range is $74678 – $156751/yr.
This position is eligible for telework.
Applications close on 2026-11-04.
This is a Day Shift position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-29 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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