This position is being re-advertised to solicit additional applications. Applicants who applied previously need not reapply unless submitting updated and/or missing information. This position is in the Office of the Executive Secretariat Staff (ESS), under the Office of the Director, located in Rockville, MD. A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).
Incumbent is to provide administrative and technical support to the Executive Secretariat Staff for tasking, tracking, reviewing, and reporting on the correspondence actions, processes, and coordination activities across the Indian Health Service.
Supports the Executive Secretariat Staff Director and team to enable efficient and accurate record-keeping and timely completion of administrative processes Assists in monitoring activities, providing guidance and technical assistance to staff. Reviews incoming correspondence and decides whether incoming materials require the Director's attention or should be routed to the appropriate staff, or assigned to IHS program office for action and/or response.
Serves as liaison for staff to ensure that the correspondence program requirements, criteria, guidelines, operating procedures and objectives are clearly understood. Assists higher-graded correspondence specialists on work with the Indian Health Service offices, other agencies, or organizations outside the Government to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations.
Uses a computerized correspondence control and tracking system to easily identify and retrieve each document received. Uses computers and computer applications to analyze and/or communicate information. Develops reports, fact sheets, and tracking data for use in presentations. Analyzes and presents trends in correspondence activities.
Provides technical support (Microsoft Teams, Microsoft Office, SharePoint, Skype, Zoom), and minutes for the Correspondence Management Team meetings and other meetings. Other general office duties include receiving and routing mail, researching information as requested. Maintains working relationships with other Indian Health Service Offices and Divisions.
If you are substituting education for experience, you are strongly encouraged to submit a copy of your transcripts or a list of your courses, including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S.
Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Arlene.Big@ihs.gov · (240)463-1740
This position is with Indian Health Service, Department of Health and Human Services.
The posted pay range is $70623 – $91815/yr.
This position requires a Other security clearance.
Applications close on 2026-11-09.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-22 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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