This position is located in a Department of Veterans Affairs, Regional Office (VARO). The Program Support Specialist will be responsible for administrative and technical work in the Veteran Readiness and Employment (VR&E) Division.
Specific duties include: The incumbent is responsible for determining VR&E program eligibility, ensuring all necessary information is accurate regarding date of claim, initial rating notification date etc. Fiscal responsibilities include authorizing subsistence allowance awards, Veteran supply purchasing, beneficiary travel and contract administration such as processing referral requests, review QA reports, and authorizing contracting invoices.
Responsible clerical duties such as scheduling counseling appointments, distributing mail, managing VR&E electronic files, maintaining office supplies and responding to a variety of personal, telephone and written inquiries from VR&E participants and staff. Organizes work to meet internal controls, deadlines and mandatory timelines for service delivery.
Responsible for researching, developing responses, and answering inquiries received from the AVA system or similar VA online inquiry system. Under the direct supervision and guidance of the VR&E Officer and/or Vocational Rehabilitation Counselor (VRC), assists in providing administrative case management services for disabled veterans and their dependents.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-7/9. Work Schedule: Full time, Monday - Friday 8:00 a.m. - 4:30 p.m.
Compressed/Flexible: Not Available Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position.
Position Description/PD#: Program Specialist; PD38787A and PD38786A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications. You may submit unofficial transcripts when applying.
However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.
jessica.mcneal@va.gov · 601-368-4951
This position is with Veterans Benefits Administration, Department of Veterans Affairs.
The posted pay range is $50460 – $80243/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-09-24.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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