This position is in the VA Regional Office. The incumbent is assigned to the Office of the Human Resources Supervisor. The incumbent serves as a Program Specialist responsible for providing performance management and technical support for the regional office Human Resources program.
Specific duties include: The Human Resource Liaison (HRL) works as a member of the HR team in support of areas such as staffing, recruitment, on-boarding, benefits, recognition, appraisals, labor and management relations, performance and leave of absences. Assists the staff and managers to understand, develop and implement HR policies, procedures, and guidelines which institute processes for work to run as effectively and efficiently as possible.
Studies and advises managers and supervisors on staffing requirements, resources, and problems in assigned offices involving a high degree of complexity. Assists with guidance on merit system principles, prohibited personnel practices, the development and use of valid selection criteria, and other approaches that may help in staffing the organization and in improving employee productivity, morale, and retention. Tracks any lag time with recruitment or classification actions.
Provides solutions to management on how to improve processing times for recruitment actions. Aids and advice on hiring and classification actions during weekly meeting staff meetings. Serves as a SME in employee recognition programs and performance evaluations. Ensures plans are in place reward high performers and assist those who have performance deficits.
May takes care of administrative duties such as timekeeping, email, organizing new employee orientation, ensuring accuracy of paperwork for HR functions (such as benefits, insurance, awards, employment actions, etc). Assists in coordination of staff development, leadership development and ongoing training efforts of the RO. Reviews classification standards, guides, to assist and coordinate classification assignments.
Provides advice and assistance in the areas of discipline, adverse actions, grievances, performance management and recognition, employee counseling, and related functions. HRLs must always work as a member of a team while exercising good judgement and professionalism with co-workers, Veterans, and all stakeholders even in stressful situations.
HRLs must hold reasonable computer skills and can effectively navigate various programs such as but not limited to the Microsoft Office Suite (Outlook, Word, Excel & PowerPoint). Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.
The grade progression for this position is GS-09, GS-11, and GS-12. Work Schedule: Monday - Friday 8:00am - 4:30pm Compressed/Flexible: Compressed. Telework: Yes- This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Virtual: This is not a virtual position. Position Description/PD#: Program Specialist; PD39565A Relocation/Recruitment Incentives: Not authorized. Financial Disclosure Report: Not required.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications. You may submit unofficial transcripts when applying.
However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.
Jacqueline.Jones3@va.gov · (313) 471-3697
This position is with Veterans Benefits Administration, Department of Veterans Affairs.
The posted pay range is $64543 – $83911/yr.
This position is eligible for telework.
This position requires a Other security clearance.
Applications close on 2026-10-06.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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