The Primary Purpose of the Position is to be assigned the work and responsibility for providing effective, efficient, direction, and control and operation of the Employee Experience Section. Assigned work is inclusive of providing service management with objectively based information for making decisions on program operations. The incumbent performs a variety of analytical, planning, educational, presentation, evaluative and advisory work.
Major duties include, but not limited to: Conducts continuing and periodic studies involving compilation and analysis of data for purpose of evaluating the effectiveness of Team Experience, Customer Service, and Employee Well-Being, identifying areas requiring improvement, and recommending procedures or methods for improvement. Conducts management audits, surveys, and systematic reviews of employee operations in order to evaluate workgroups.
Provides staff assistance in order to develop and implement changes in procedures, operations and staff organization. Prepares graphs, charts, and other audio-visual displays depicting program information and statistics for use in training, management briefings, and information dissemination activities both within and outside of CTVHCS. Coordinates incoming data from a variety of sources.
Reviews documents, reports, and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate. Reviews, analyzes and evaluates reports and statistics in order to advise on trends out-of-line situations, and anticipated needs. Provides marketing strategy input and assists in the execution of strategy to promote All Employee Survey participation, evaluation, analysis, and action planning lifecycle.
Assists workgroups with the analysis and action planning development and execution. Facilitates focus groups on identified workgroups to provide more in-depth feedback to leadership. Responsible for the coordination, organization, and promotion of a system-wide calendar for local, regional and national educational and growth-related opportunities. Develops system-wide recognition program using multiple strategies.
Performs work involving the collection, compilation, and/or tracking of data and statistical information in support of CTVHCS. Provides written reports of all findings including recommendations, as required by CTVHCS Leadership or as otherwise directed. Performs tasks relating to budget execution by compiling resource data from various financial management reports. Tracks funds distribution, reconciling commitments/obligations and reallocating organizational funds.
Monitors costs and prepares reports projecting use of available resources. Advises supervisor of conditions which would result in over-obligation of funds. Gathers, extracts, and compiles data for use in recurring and nonrecurring report formats and provides status updates on a regular basis. Ensures all budgetary transactions are in compliance with authorized policies and procedures. Work Schedule: Monday - Friday, 7:30am - 4:00pm Virtual: This is not a virtual position.
Position Description/PD#: Program Specialist/PD08906A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Note: If your school has changed names, or is no longer in existence, you must provide this information in your application.
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $61722 – $80243/yr.
Applications close on 2026-09-08.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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