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Program Support Assistant (OA)

Veterans Health Administration · Department of Veterans Affairs
📍 Mobile, Alabama 💰 $40736 – $65599/yr 🏠 Telework eligible

Quick Facts

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Job Summary

This position is pending classification consistency review; final title, series, grade may change based on OPM standards. This position is within the Associate Director of Outpatient Operations (ADOO) programs and services at the Gulf Coast Veterans Health Care System, performing a variety of clerical, administrative and technical duties/responsibilities in support of management with the intent of accomplishing the administrative requirements of ADOO services.

Key Responsibilities

The Position Description (PD) associated with this position is currently undergoing a classification consistency review in accordance with Office of Personnel Management (OPM) guidelines. This process ensures that similar positions across the VA and federal government are classified consistently based on duties and responsibilities.

As a result of this review, the final job title, occupational series, and/or grade level may be adjusted, including the possibility of a lower grade if the duties support that determination. If this occurs, selections will be notified and given the opportunity to accept or decline the revised offer. If a downgrade occurs after entry on duty, prior pay may be subject to overpayment review and potential debt; you will be notified of any determination and your rights.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Performs a variety of clerical, administrative and technical duties. Assists in the development of internal administrative standard operating procedures. Assists in resolving administrative problems.

Receives and logs outgoing correspondence reviewing for accuracy. Develops methods for automating administrative data collection. Identifies and recommends performance indicators/goals (i,e, performance awards, leave, equal employment opportunities, etc). Identifies issues and communicates with leadership its effect. Maintains control of action correspondence, communicating follow up actions. Coordinates with staff on personnel management matters .

Formulates and recommends changes in administrative policies/procedures. Compiles and prepares a wide variety of continuing or one-time special statistical and narrative reports. Maintains a continual accumulation of all types of data for reports. Work Schedule: Monday through Friday, Full-Time - 8:00AM-4:30PM - tour of duty subject to change based upon facility needs. Telework: This position may be authorized for telework.

Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD03591A, PD03592A, and PD03593A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

There is no educational substitution for the GS-6 and GS-7 grade levels. For the GS-05 grade level a transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contact

LESA.LANG@VA.GOV · 804-566-8397

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $40736 – $65599/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-21.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-13 · Not affiliated with or endorsed by OPM or USAJOBS.gov

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