This position is a Program Support Assistant (PSA) under Patient Care Services (PCS), in direct support of the Associate Chief Nurse for JC Inpatient service line as well as providing cross coverage to any service under the office of the Associate Director for Patient Care Services (ADPCS), a member of the Executive Management Team, to provide support to all programs and services as needed.
Major Duties and Responsibilities Administrative support includes managing recruitment, employee actions, leave, and scheduling meetings. Serves as a subject matter expert in AcuStaf scheduling and Temp Trak refrigeration systems. Maintains calendars, develops virtual work sites, and prepares correspondence and reports. Conducts inventory, supports residency programs, and manages equipment records.
Data management involves extracting, analyzing, and presenting data on staffing, patient care, and compliance metrics. Develops performance monitoring tools and trend analyses to inform leadership decisions. Employee and labor relations tasks include scheduling meetings, preparing documentation, and managing employee appraisals. Enters personnel actions, tracks progress, and ensures timely completion of employee-related processes.
Reviewing staffing documents and handling recruitment processes for new and replacement positions. Managing employee actions and communications, as well as reviewing relevant policies. Overseeing time and leave management for the service chief's unit and supporting timekeeping staff across assigned units. Providing guidance on leave policies, monitoring leave usage trends, and generating reports for manning documentation.
Adding new staff to systems, updating notifications, and ensuring proper training. Maintaining the service chief's calendar and scheduling virtual meetings. Developing virtual work sites for documentation sharing and communication. Preparing responses to suspense actions, congressional reports, and miscellaneous reports. Creating templates for correspondence with facility, VISN, and federal agencies.
Conducting annual equipment inventory, reporting located items, and handling equipment requests and surveys. Providing administrative support for residency and educational programs, including scheduling, tracking, accreditation paperwork, recruitment, and budgeting. Assists the service chief with employee actions and relations, including scheduling meetings, gathering evidence files, and preparing packages for Employee Relations.
Prepares responses to union (AFGE) requests for information, grievances, and other materials to facilitate smooth relations between union and management. Facilitates employee change in working conditions memorandums, obtains signatures, and ensures completion of packages for submission. Develops an annual list of employees requiring performance appraisals, conducts quality reviews to ensure accuracy and completeness, and forwards appraisals for final review.
Works with managers to correct appraisals and ensures timely initiation and completion of progress reviews. Serves as the central point for collection and review of Title 38 proficiency reports, ensuring accuracy and completeness before submission. Responsible for entering personnel actions (resignations, transfers, reassignments, details, terminations, promotions, etc.) in the Manager Self Service portal, uploading supporting documentation, and tracking progress.
Communicates status updates to the service chief and performs other related duties as assigned. Additional duties as needed. Work Schedule: Monday-Friday. 8:00am-4:30pm Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.
Position Description/PD#: Program Support Assistant/PD657-096170 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
There is no educational substitution at this grade level.
Harold.Gotsch@va.gov · (314) 643-7995
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $46561 – $60529/yr.
This position is eligible for telework.
Applications close on 2026-10-19.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-13 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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