The Program Support Assistant, provides assistance to the Associate Chief of Staff, Deputy Associate Chief of Staff, Section Chiefs of Psychiatry, and other members of the Mental Health Service Line leadership team at the Washington DC VA Medical Center.
The PSA will provide a broad range of administrative, analytical, clerical, onboarding, quality management, and program support functions that directly support the planning, coordination, and daily operations of Mental Health Service programs.
Major duties include, but are not limited to: Gathers, extracts, and compiles operational, workload, and performance data from VistA, CPRS, Excel, and SharePoint to support Mental Health leadership decision-making. Develops and maintains spreadsheets, dashboards, and tracking tools using Excel and SharePoint to monitor service performance, staffing activities, and key indicators.
Coordinates and monitors administrative actions (e.g., OPPE/FPPE, accreditation activities, action items), track due dates, and follows up to ensure timely completion. Plans and organizes calendars, meetings, and events for Mental Health leadership, including scheduling, agenda preparation, and following up on action items.
Proofreads and reviews reports, correspondences, and data entries for accuracy, completeness, and consistency before submission to leadership or external stakeholders. Coordinates communication and follows up with other services and external organizations to resolve operational issues. Verifies that timekeeping, purchasing, and other administrative transactions are correctly documented and coded, resolving discrepancies as needed.
Work Schedule: Monday - Friday, 8:00AM - 4:30PM Virtual: This is not a virtual position. Position Description/PD#: Program Support Assitant (OA)/PD210380 and PD260379A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
LATOYA.BECHET@VA.GOV · 713-791-1414 X147094
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $57736 – $75059/yr.
Applications close on 2026-09-02.
There are 2 openings for this position.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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