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Quality Management Specialist

Patent and Trademark Office · Department of Commerce
📍 Alexandria, Virginia 💰 $102415 – $133142/yr 🏠 Telework eligible

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Job Summary

This position is located in the U.S. Patent and Trademark Office (USPTO) within the Patent Issuance and Systems Division (PISD), Office of Data Management (ODM). The incumbent will serve as the Quality Management Specialist who will be responsible for analyzing programs and operations to validate productivity and efficiency, provide support, and make recommendations that will improve the effectiveness of business operations within the Office of Data Management.

Key Responsibilities

The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per calendar year. The individual selected for this position will...

Participate in the development and implementation of quality control initiatives related to the issuance and publication of patent applications. Identify problem areas and/or trends and recommend corrective action to enhance the quality and timeliness of the application processing. Respond to oral and written requests in order to address stakeholder complaints. Serve as the subject matter expert in performing XML coding reviews to validate.

Requirements & Education

Education may not be substituted for specialized experience at this grade level.

Contact

swanzeller.byrd@uspto.gov · 571-272-0632

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Patent and Trademark Office, Department of Commerce.

What is the salary for this position?

The posted pay range is $102415 – $133142/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-05.

How many openings are available?

There are 2 openings for this position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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