Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Administers medications and procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team.
Major Duties: Assists in the coordination of Care in the Community (CITC)between the VA and outside facilities and physician offices. Contacts facilities/offices regarding patient appointments and obtaining medical documentation of care provided. Provides documentation to HIMS staff for scanning into the patient's medical record. Assists in reviewing and approving consults based on established criteria and service agreements.
Communicates with patients and other staff as needed to confirm consult status and care received. Collects patient data by interview, examination, and review of records systematically; completes data collection forms as required and documents in the electronic health record as needed. Establishes work priorities to accomplish assignments timely, achieve program and system goals, and meet established criteria.
Demonstrates proficiency in advanced and highly technical skills necessary for the CITC Program specifically related to consults review and approval, appointment verification and obtaining appropriate documentation. Assesses patient's records and consults following established criteria for accuracy and documents appropriately on database. Completes assignment and evaluates data in relation to the health system's goals and objectives.
Initiates, provides, maintains, and analyzes accurate documentation and databases. Notifies appropriate service when problems or issues occur. Works collaboratively with other services and refers questions about Fee and eligibility to appropriate staff. Demonstrates the ability to communicate through role modeling and instruction of positive communication skills to promote an environment of acceptance, openness, and feedback.
Recognizes the need for assistance, clinical and administrative, and requests assistance as appropriate. Maintains effective working relationship with professionals and support personnel within or outside of the service. Consults with provider with questions regarding consults and for quality of care issues. Actively participates in policies, procedures and standards to promote evidence-based patient-driven care.
Creates consults from Secondary Authorization Requests from Community Providers by transcribing requests to an electronic health record order for VA PCP to sign and authorize care.
VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: 8:00am-4:30pm Telework: Adhoc Eligible Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
The Associate Degree Nursing (ADN), Bachelor of Science degree in Nursing (BSN), or Master of Science degree in Nursing (MSN) must be fully accredited by the Accreditation Commission for Education in Nursing (ACEN) or the Commission On Collegiate Nursing Education (CCNE).
Verification of accreditation may be obtained from http://www.acenursing.us/accreditedprograms/programsearch.htm or https://directory.ccnecommunity.org/reports/accprog.asp If your school has changed names, or is no longer in existence, you must provide this information in your application.
If your school was accredited by ACEN or CCNE at the time of graduation, but is no longer listed on the websites, you must provide documentation of accreditation with your application packet. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $77349 – $158093/yr.
This position is eligible for telework.
Applications close on 2026-09-17.
This position is open under the 'Fed Competitive' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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