This position is eligible for the Education Debt Reduction Program, a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application.
Former EDRP participants ineligible to apply.
** The position is with Access & Office of Community Care (AOCC) service. General Description of Assigned Duties: Responsible and accountable for all elements of the nursing process when providing and/or supervising direct patient care. Assesses, plans, implements, and evaluates the effectiveness of the Veteran's care. Serves to support delivery of high quality, timely care to the Veteran receiving services in the community.
Assumes responsibility for the coordination of care focused on patient education, self-management, and customer satisfaction throughout the continuum of care. Follows procedures per established policies and guidelines. Influences care outcomes by collaborating with members of the interdisciplinary team.
Core elements of performance include knowledge and active participation in the unit/program level quality improvement process and initiatives as well as customer service programs. Executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex client care.
Functions or Scope of Assigned Duties: The Nurse Community Care (CC) Coordinator Registered Nurse (RN) is responsible for executing a streamlined approach to receiving and triaging within two days, and directing timely, coordinated care. The nurse demonstrates proficient practice and decision-making, deliberate planning, and critical thinking skills.
The CC Coordinator will self-manage time to prevent idleness and maintain a productivity average of consult and care coordination notes of thirty-five per day for eight hours and fifty per day for twelve hour shifts.
The CC Coordinator possesses intimate knowledge of the internal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and Veterans Health Administration (VHA) standards and guidelines.
The CC Coordinator demonstrates knowledge and use of general business rules outlined in VHA Directive 1230 Outpatient Scheduling Management , VHA Directive 1232(5), Consult Processes and Procedures and VHA Notice 2019-09(2), Minimum Scheduling Effort Requested for Outpatient Appointment, and Office of Integrated Veteran Care (IVC) Community Care Field Guidebook.
The CC Coordinator uses nursing knowledge and systems theory to assess, organize, facilitate, and guide Veterans through their full range of care options including internal/direct care in Veterans Affairs (VA) and care in the community.
In order to deliver high quality care, the CC Coordinator will maintain a consult accuracy score of ninety-five percent or The Nurse Community Care (CC) Coordinator Registered Nurse (RN) is responsible for executing a streamlined approach to receiving and triaging within two days, and directing timely, coordinated care. The nurse demonstrates proficient practice and decision-making, deliberate planning, and critical thinking skills.
The CC Coordinator will self-manage time to prevent idleness and maintain a productivity average of consult and care coordination notes of thirty-five per day for eight hours and fifty per day for twelve hour shifts.
The CC Coordinator possesses intimate knowledge of the internal referral care process, clinical review criteria, utilization management standards, clinical documentation requirements, community care regulations, and Veterans Health Administration standards and guidelines.
VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday - Friday 0730 - 1600, (Work schedule subject to change based on agency needs).
Telework: Not available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not authorized EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact vhaedrpprogramsupport@va.gov,, the EDRP Coordinator for questions/assistance. Learn more Permanent Change of Station (PCS): Not authorized
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Staci.Benson@va.gov · 478-272-1210 X71519
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $75452 – $141938/yr.
This position requires a Other security clearance.
Applications close on 2026-09-30.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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