This is a nonsupervisory Registered Nurse (RN) Case Management position within the Medicine Service Line at the Pittsburgh VA Medical Center. This position is located at the University Drive Campus.
The Renal Case Manager nurse ensures that the delivery of care is provided in accordance with establish standards and Medical Center policies and procedures and is consistent with the plan of other health care providers.
The incumbent will ensure that all patient care needs are met in a safe, efficient, and timely manner which meets acceptable standards of care and expectations within the Renal service line and set forth by Medical Center policies and procedures pertaining to this position. The incumbent will continuously evaluate processes and identify opportunities for improvement and utilizing systems redesign principles to improve care and services.
The incumbent is responsible for quality and performance measures in the clinic and is expected to stay current and informed of all VA, Joint Commission, National, State, and local standards, regulations, and requirements. The incumbent provides input for Medical Center, program, and clinic policies and procedures and provides leadership in identifying and addressing ethical issues that impact patients and staff.
The incumbent will ensure excellent customer service and will act as the first line patient advocate in response to any complaint or concerns with the clinic. This position may include other clinical or administrative assignments necessary to meet the mission of the Renal specialty service line as well as cover other clinic locations, at the discretion of the Renal team.
They will work in collaboration with Referral Coordination Initiative Unit (RCI) RN's to retain Veteran's care through the VA. The Renal Case Manager nurse will use the nursing process and evidence-based practice to collaborate with the team, expanded team and program leadership in developing the patient-driven care plan and patient-populations program plans and programmatic process improvement initiatives.
The incumbent is responsible for collaborating with services internal and external to the VA to facilitate care transition and program(s) continuous improvement to effectively meet the patients' needs. The incumbent provides patient and family health education.
The incumbent demonstrates leadership by serving as an advocate for patients, and a team/program(s) leader with colleagues and she/he continues to enhance his/her own and the team's professional growth, development, and practice. This is a nonsupervisory position of responsibility that comes with clinical and administrative duties and responsibilities.
The incumbent will be responsible for recommending diagnostic testing needs, medication adjustments, whole life management, and other aspects of the overall treatment planning to the necessary clinicians within the Renal team. The incumbent is also responsible for other duties as assigned by supervisor and/or leadership.
Responsible for care routing activities within Renal services to the RCI team in a manner that successfully integrates the patient input into the care, using patient eligibility to assist the Veteran in determining the care environment based on the availability of services, timeliness, and best interest of the patient. This determination is based on clinical input, patient choice and Mission Act authorization and eligibilities.
The Renal Nurse Case Manager and support staff with work with the Referral Coordination Unit RN to assist the patient in determining the best care option available to them, taking into consideration their clinical presentation, services available in both physical distances, and wait times at VA Pittsburgh and other Western Market facilities, or through care in the community.
VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday-Friday 7:00 a.m.
to 3:00 p.m. Telework: ADHOC Telework may be available at the discretion of the hiring manager. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized
Nicole.Bender2@va.gov · 484-703-9360
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $71798 – $147862/yr.
Applications close on 2026-10-30.
This position is open under the 'Fed Competitive' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-22 · Not affiliated with or endorsed by OPM or USAJOBS.gov
Apply on official site →