The Secretary (OA) provides full administrative support to the Chief, Health Information Management System (HIMS), and serves as the first contact to the Service through telephone customer service interactions. The incumbent personally responds to routine, non-technical and, at times, technical requests for information concerning Business Office, HIMS functions.
The core duties of this position include but are not limited to: Oversees all on-site office calls, emails, visitors, and correspondence. Maintains the Leadership member's calendar, scheduling meetings/appointments on own initiative. Reviews all correspondence for accuracy for Leadership member, determines any necessary action, routes, tracks, and follows up on requests.
Exercises judgment as a buffer and liaison between member and other personnel based on written/unwritten office policy and practices. Coordinates conferences and meetings, develops agendas, and attends meetings and conferences. Prepares summaries, minutes, and follows up with meeting participants to ensure necessary actions are implemented in a timely fashion.
Prepares and develops materials for formal letters, memorandum, and reports which requires knowledge of Departmental functions and procedures governing preparation of executive correspondence. Responsible for correct grammar, spelling, and format. Develops work processes for tracking and controlling large variety of correspondence for Service and reviews data collected with intent to determine trends for resolutions. Performs clerical duties for office support.
Organizes and maintains office filing system and procures supplies and equipment. Maintains and secures sensitive and critical files both electronically and in paper files. Work Schedule: Monday - Friday | 7:30 AM CST - 4:00 PM CST Telework: Ad Hoc Available Virtual: This is not a virtual position.
Position Description/PD#: Secretary (OA)/PD707100 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Mary.Clabough@va.gov · 615-267-9199
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $40736 – $52957/yr.
This position is eligible for telework.
Applications close on 2026-10-02.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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