The Secretary reports directly to the Associate Medical Center Director, providing high-level administrative coordination and supporting executive priorities across the organization. This position plays a pivotal role in ensuring the efficient functioning of front-office operations by managing complex calendars, coordinating high-level communications, overseeing office processes, and maintaining seamless workflow across the Executive Leadership team.
Duties include, but are not limited to: Manage complex executive calendars; set priorities; resolve conflicts; coordinate representation by appropriate officials. Independently schedule and coordinate in-person/telephone/virtual meetings; prepare read-ahead materials; handle logistics. Track and close suspense items; brief leadership on approaching deadlines or risks.
Review, edit, and clear outgoing correspondence for completeness, tone, policy conformance, grammar, and required clearances. Draft complex replies and executive summaries using VA policies and local procedures. Serve as liaison to internal/external stakeholders (VISN, VHA Central Office, congressional staff, VSOs) on administrative issues. Screen visitors and calls; resolve matters under policy; route actions and follow up systematically.
Design, implement, and enforce standardized filing/publication systems per VA records and privacy; audit for compliance. Process incoming/outgoing materials; create, edit, format, and produce documents to executive standards and deadlines. Interact with Veterans, families, and the public courteously and tactfully; provide consistent information per policy. Resolve routine and sensitive administrative issues at the lowest level; escalate only when policy requires.
Work Schedule: Monday - Friday, 7:30 am - 4:00 pm, subject to change based on the needs of the facility. Virtual: This is not a virtual position. Position Description/PD#: Secretary/PD033700 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Tania.Cruz@va.gov · 719-238-4358
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $55882 – $72644/yr.
Applications close on 2026-09-09.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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