This position is located within the Department of Veterans Affairs (VA), Office of Security and Preparedness (OSP), Field Operations Division, VA Police Service. The mission of the VA Police Service is to provide law enforcement, protective services, and investigative services to the VA Community, which includes Veterans, federal employees, affiliates, contractors, visitors, and others who receive services, work, or visit VA (VHA, VBA, & NCA) facilities nationwide.
Physical Security Support (35%) Performs alarm and access monitoring; traces access patterns; programs; assigns or removes user permissions; updates databases; remotely opens and secures doors during routine and emergency operations; and generates a variety of reports as needed. Assesses on-scene behavior and determines when it is appropriate to dispatch law enforcement or other personnel to investigate.
Responsible for responding to alarm systems monitoring fire, access, intrusion, duress/panic, medical emergencies, psychiatric emergencies, medical assist teams, etc., and the emergency digital paging system. Monitors emergency weather alerts and transmits warnings system-wide when appropriate. Maintains radio/alarm activity records/logs to include dates, times, and results of communications and activities, and prepares completed reports.
Performs and documents emergency callbacks when necessary. Tracks critical information and reports findings to the supervisor. Communications (35%) The position monitors and receives routine and emergency calls from a variety of sources that need police, fire, medical, or other emergency services.
Determines the nature and location of the emergency; prioritizes events and commits police resources appropriately; determines what notifications are necessary based upon event type, makes such notifications, and coordinates follow-up communications. Receives and processes emergency calls, maintains contact with law enforcement units on assignment, maintains the status and location of Police Officers, and coordinates communication between agencies as needed.
Answers nonemergency calls for assistance. Monitors and directs responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits. Receives and compiles information from various sources related to police and emergency incidents, taking appropriate actions regarding intrusion, duress, and holdup alarms. Operational Support (30%) Performs system checks on a variety of equipment used in the dispatch center.
Troubleshoots systems when problems arise and resolves issues whenever possible. Conducts equipment inventories and completes records and other logs. Performs monthly alarm checks and submits reports documenting the operational status of each circuit tested. Initiates work orders for malfunctioning circuits and equipment. Enters, updates, and retrieves information from a variety of computer systems and sensitive databases.
Uses the state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations. Queries for items such as criminal histories, arrest warrants, driver's records, vehicle registrations, stolen property, firearms, etc. Enters or updates regional and national records and/or messages to support recovery of stolen property or missing/endangered persons.
Gathers and relays applicable information to law enforcement personnel in the field. Perform other duties assigned. Work Schedule: Monday-Friday 8:00am-4:30pm Telework: Ad-Hoc Virtual: This is not a virtual position. Position Description/PD#: Security Assistant/PD99858S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $42552 – $55318/yr.
Applications close on 2026-10-08.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
Apply on official site →