Senior Program Support Assistant

Veterans Benefits Administration · Department of Veterans Affairs

📍 Overland, Missouri 💰 $51740 – $67264/yr 🏠 Telework eligible

Quick Facts

Hiring Agency: Veterans Benefits Administration
Department: Department of Veterans Affairs
Location: Overland, Missouri
Salary: $51740 – $67264/yr
Hiring Path: Fed Transition
Telework Eligible: Yes
Security Clearance: Other
Date Posted: 2026-09-04
Application Deadline: 2026-09-11

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Job Summary

The Senior Program Support Assistant works as a member of one of the teams In the Centralized Support Division located at 9700 Page Boulevard. The Senior Program Support Assistant assists the supervisor in ensuring the organization's strategic plan, mission, vision and values are communicated to the employees of the unit and integrated into the unit's strategies, goals, objectives, and work plans.

Key Responsibilities

Major Duties Generate various types of correspondence and provide information for statistical and narrative reports. Fully utilize systems such as CAPRI, COVERS, VACOLS,PCGL, PIES, SHARE, ARCIS, RRS, VBMS, Adobe, eMilrecs and Microsoft Word, to input and/or access information needed in connection with the duties of the position. Process all incoming Power of Attorney requests.

Determine if a prior representative must be revoked, prepares correspondence to notify all parties concerned and updates the master record(s). Explain VA FOIA/Privacy Act programs and entitlement criteria to veterans and their dependents. Apply all rules and regulations for VA FOIA/Privacy Act records releases and accurately redacting Personally Identifiable Information. Provide administrative support to the team to which they are assigned.

Act as the liaison between the supervisor and employees relative to obtaining resources and securing information on process developments. Provide training to unit employees which require them to maintain current and accurate knowledge of procedures, policies, and directives as changes occur or as mandated by law or local decisions of management.

Work Schedule: Full time, Monday through Friday 7:30am-4:00pm Telework: This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position.

Position Description/PD#: Sr Program Support Assistant, 41845A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Bargaining Unit: Yes

Requirements & Education

There is no educational substitution for the GS-07 level.

Contact

rhonda.doby2@va.gov · (313) 596-7202

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Benefits Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $51740 – $67264/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-09-11.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.