As part of the Hospice and Palliative Care team, the Hospice and Palliative Care Coordinator is responsible for the access to care, referrals for treatment services and case management of Veterans who are determined to be appropriate for palliative care.
As part of the Palliative Care team, the Hospice and Palliative Care Coordinator is collaboratively responsible for planning and managing the palliative program at the Orlando VA Healthcare System - building referral processes, community partnerships, and quality improvement initiatives - while also providing specialized social work interventions to Veterans receiving end-of-life care.
Duties Include, but are not limited to: The Hospice and Palliative Care Coordinator plans, develops and implement components of the Hospice and Palliative Care program within the Orlando VA Medical Center and local community. Program Management: Develops a system to identify Hospice and Palliative Care patients served by the facility and community who belong in the special healthcare group.
Serves as the point of contact for all inquiries regarding Hospice and Palliative Care services. This may include stakeholders (e.g. Veterans, families, community hospitals and nursing homes, and Veteran Service Organizations) and Congressional inquiries. Develops a process for referrals between Hospice and Palliative Care services and local VA and/or community hospitals and/or agencies.
Conducts research on community resources (local, state and national) that are available to provide continuity of care and to enhance the quality of life of the Veteran. Is an expert on hospice level of care options in the community, i.e., inpatient hospice units, assisted living facilities, nursing homes, housing, and the State Veteran's Home.
Develops data driven continuous quality improvement initiatives with established goals and outcomes to evaluate and document the effectiveness of Hospice and Palliative Care services. Works collaboratively with physicians, nurses and other disciplines to foster involvement in the care of Veterans with palliative care needs.
The Hospice and Palliative Care Coordinator provides accountability for the services provided and ensures effective modification of services when indicated to enhance customer satisfaction. Direct Practice: The Hospice and Palliative Care Coordinator functions as a member of the interdisciplinary Palliative Care Consult Team (PCCT).
Clinical social work services may be provided to the hospice and palliative care population with frequent complex and unpredictable case load requirements. The Hospice and Palliative Care Coordinator provides consultation to the Community Living Center and social worker assigned to the Hospice and Palliative Care beds. Completes comprehensive psychosocial assessments, assessments and periodic reassessments of Veterans receiving end of life care.
Work is performed in a wide range of settings, including at the Orlando VA Medical Center, outpatient clinics, Veteran homes, community-based settings, or in transportation vehicles. The Hospice and Palliative Care Coordinator is a subject matter expert on VA and/or community resources.
Work Schedule: Monday-Friday, 8am to 4:30pm Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade).
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Available, Ad-hoc Virtual: This is not a virtual position. Functional Statement #: 80037F Permanent Change of Station (PCS): Not Authorized
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Samantha.Portuondo@va.gov · (727) 398-6661
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $99509 – $129364/yr.
This position is eligible for telework.
Applications close on 2026-09-08.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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