This Social Worker (Program Coordinator) - Caregiver Support Program (CSP) Manager position is in Geriatric and Extended Care services at the VA Maine Healthcare Systems, located at the Augusta, ME location.
Total Rewards of a Allied Health Professional The incumbent serves as a Social Work Program Coordinator, locally titled Caregiver Support Program (CSP) Manager, which provides a state-of-the-art continuum of services, education and resources to caregivers of Veterans with complex needs.
The Caregiver Support Program includes the Program of Comprehensive Assistance for Family Caregivers (PCAFC) and the Program of General Caregiver Support Services (PGCSS) at the VA Health Care System. Duties may include, but are not limited to: Establishes and maintains an ongoing education program for Veterans, caregivers, community agencies, students, and staff.
Develops and facilitates CSP-program focused direction, orientation, coaching, in-service training, staff development, and continuing education programs. Develops and implements a plan for outreach to Veterans and Veteran caregivers who may benefit from the CSP program services. Event planning for National Family Caregiver Month.
Maintains a current network of referral resources to include peer support mentoring groups, caregiver skill building and self-care educational opportunities, mental health support, legal and financial services. Directly supervises interprofessional staff assigned to the Caregiver Support Program. May also supervise social work health professional trainee graduate students.
Coordinates program implementation with multiple clinical services across all campus locations within the VA facility. May provide clinical interventions to the Veteran and caregiver populations served by the programs. Serves as the subject matter expert (SME) to VA Facility leadership and staff for all CSP related issues and serves as a consultant to other VA professionals and administrators on program specific activities.
Serves as a liaison to Veterans Integrated Service Network Program (VISN) CSP Program and the VA Central Office (VACO) Program. Identifies unmet needs of the caregiver population, their families/significant others and caregivers. Performs the administrative and personnel management functions relative to staff supervised including personnel actions, clinical supervision, consultation, negotiation with other departments, and quality improvement.
Works collaboratively with internal staff, VISN and VACO leadership, and external stakeholders to expedite service delivery. Provides consultation and briefings to other staff and internal/external stakeholders on the special needs of caregivers. Responsible for monitoring performance measures at the local, VISN, and Central Office levels.
Recognizes gaps in workforce competencies and ensures supervised staff who require knowledge and skill development receive the training necessary to execute their duties. Plans, organizes and coordinates administrative, operational, clinical and personnel activities for the CSP program. Responsible for managing and reporting on program specific fund control points, labor mapping, workload, and clinic utilization within the assigned program area.
Performs other related duties as assigned. Work Schedule: Monday - Friday, 7:00a.m. to 3:30p.m.
Compressed/Flexible: Not Authorized Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: May be authorized. Virtual: This is not a virtual position. Functional Statement #: Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not Required
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Notification: Due to a critical staffing shortage, 38 U.S.C. § 7412 waives the requirement to apply Veterans' preference for this job announcement. This position is in the Excepted Service. This position is not a Bargaining Unit position. This position is covered by a special rate. Selectee may be required to work at any VA Maine Healthcare System campus, as needed.
May be required to attend conference at other facilities or other VA sites on occasion. The incumbent may be required to travel to other VA campuses and CBOC's. Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted).
In some cases, more than one SF-50 may be required to show a higher grade previously held. Narrative responses to the knowledge, skills and abilities (KSAs) may be required from the selectee in order to proceed with the appointment. Veterans' preference does not apply for internal or other current permanent Federal agency employees.
MELISSA.KUMAR@VA.GOV · 802-295-9363 X6509
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $111538 – $145001/yr.
This position is eligible for telework.
Applications close on 2026-09-30.
This position is open under the 'Fed Competitive' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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