This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific eligibility requirements per VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) & eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after review of the EDRP application.
Former EDRP participants ineligible to apply.
VA Careers - Social Work: https://youtube.com/embed/enRhz_ua_UU The Supervisory Social Worker functions as the Clinical Operations Manager (COM) and works in close collaboration with the Mental Health (MH) Management Team to facilitate the logistical and operational needs across MH programs at their site. The Fairfield/Mare Island COM directly supervises a workforce of approximately 8 employees.
The COM helps to ensure that the Behavioral Health Interdisciplinary Program (BHIP) Team meets the overall performance standards, measures, and mission of the VA and the BHIP Program. The COM ensures timely, integrated, efficient and effective delivery of MH service across the continuum of care for Veterans who are served at that site.
Duties for the position may include but are not limited to: Ensures efficient delivery of services related to BHIP program, involving both day-to-day operations and long-term planning and growth; Attends and/or facilitates regularly scheduled treatment team meetings to ensure efficiency and continuity of service delivery; Assists the BHIP Program Manager by managing and monitoring appropriate performance indicators, making adjustments as needed to assure adherence to programmatic expectations; Provides oversight to BHIP team operations in order to assure comprehensive provision of collaborative care; Assists the BHIP Program Manager by managing, monitoring, and adjusting site-based and individual productivity metrics to address inefficiencies and assure systemic growth; Provides local operational oversight around utilization, bookability, and performance metrics, assures grid accuracy and maintains DSS mapping to meet programmatic expectations.
Hires and trains all BHIP staff at a given site; Coordinates with professional leads for those professions outside of Social Work; Resolves informal complaints and grievances; develops work improvement plans, recommending personnel actions as necessary; Effects disciplinary measures as appropriate to the authority delegated in this area; Reviews and approves or disapproves leave requests; Assures that subordinates are properly trained and fully comply with the provisions of the safety regulations; Establishes and monitors clinic profiles in terms of availability, utilization and scheduling, and staff productivity; Reports gaps in resources, either personnel or equipment, in a timely manner to the ACOS Office and appropriate management team members.
Attends site management meetings and serves as a liaison with delegated authority as needed to address site specific operational concerns; Works with the facility management to maintain a clear understanding of policy and up to date procedures concerning local safety issues, disaster planning, and related preparedness concerns; Communicates with other MH Managers and MH Administrative Officer regarding any space needs or issues at a given site.
This includes acting as the MH POC and MH liaison, directing issues to and reporting back from the appropriate authority; Coordinates with and serves as MH liaison to Telehealth, BDMS, Clinical Informatics, IT and other services as needed in order to facilitate efficient clinical operations and address local problems across programs; Completes assigned Performance Improvement activities at the program, service line and medical center level; Coordinates with facility management to assure that engineering and physical plant concerns are addressed in a timely manner; Participates in root cause analysis and addresses action plan items related to patient safety and patient care issues.
Diagnostic assessment of the patient's present mental and social functioning based on developmental and vocational history that can be used by others for treatment planning or disability rating purposes. Use of the DSM 5-TR to make clinical assessments and develop psychotherapeutic modalities including referral to a psychiatrist for prescription of appropriate medications or clarification of diagnosis.
Represent VA NCHCS at professional community group/events and committees, in conferences/meetings with higher ranking managers, supervisors, and staff from other disciplines or work units, and/or with representatives of local public interest groups, congressional district offices and employees of state and local governments, as requested. Other duties as assigned. Work Schedule: Full Time; Monday - Friday 8:00 a.m.
- 4:30 p.m.; Subject to change to meet the needs of the Agency Telework: As authorized per Agency policy; this is not a remote or virtual position. Virtual: This is not a virtual position Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Lashawna.Norman@va.gov · 202-745-8000 X53186
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $153263 – $199245/yr.
This position is eligible for telework.
Applications close on 2026-10-02.
This position is open under the 'Public' hiring path.
Source: USAJOBS.gov — U.S. Federal Government
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