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Staff Assistant

Customs and Border Protection · Department of Homeland Security
📍 Indianapolis, Indiana 💰 $62297 – $80991/yr

Quick Facts

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Job Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Acquisition, Procurement Directorate, Border Enforcement Contracting Division, located in Indianapolis, IN. Additional selections may be made for other organizational divisions and/or units within the duty location(s) listed above.

Key Responsibilities

Joining Customs & Border Protection (CBP) will allow you to utilize your expertise in providing administrative and analytical support to the Procurement Directorate within the Office of Acquisition. This position starts at a salary of $62,297.00 (GS-09, Step 1) to $80,991.00 (GS-09, Step 10).

Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by managing daily office operations that includes: providing office property management, maintaining and producing routine office reports, calendar management, scheduling meeting, preparing correspondence, maintaining office records, screening communications, tracking deadlines and files, and arranging travel for staff.

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.

In this Staff Assistant position you will become a key team member of Homeland Security professionals involved in managing the daily administrative operations and providing general administrative support to ensure the office functions smoothly and efficiently. Staff assistant is responsible for managing office property, preparing correspondences and routine reports, maintaining records, coordinating travel, and assisting with special projects.

Typical Work assignments include: Providing administrative support for property and inventory management within the Division, including tracking and maintaining records of office equipment and supplies (e.g., laptops, monitors, printers, cell phones), preparing forms for asset transfer as directed, and updating inventory records in the agency's administrative tracking system when assets are received, issued, or returned.

Preparing and submitting standard forms for asset transfer or disposal as directed, submitting supply requests, and routine payment documentation per office procedures, ensuring all required documentation is complete and accurate. Coordinating logistics for meetings, conferences, and public appearances, including preparing agendas, reserving venues, and arranging catering, ensuring successful and well-organized events.

Ordering office supplies, coordinates deliveries by updating office equipment tracking sheets, maintains office records, files appropriate requests, to maintain adequate stock levels which are also key aspects of this responsibility.

Coordinating the onboarding process for new employees, ensuring that they receive the necessary training and resources to succeed in their positions (e.g., assisting with onboarding new employees by preparing welcome packets, scheduling orientation sessions, and ensuring completion of required forms, maintaining office contact lists, and emergency notification rosters to support effective communication and emergency preparedness).

CONTINUED FROM REQUIRED DOCUMENTS SECTIONS Are you a veteran? If you are applying under a veteran appointing authority, you must submit documentation to support eligibility such as a DD 214 listing the character of service and either qualifying medal(s) or service period, a VA Disability Award letter dated 1991 or later, and/or supporting documentation as listed on the Standard Form 15.

If you are currently serving on active duty, you must submit a written statement from the armed forces certifying your dates of service, your rank, expected type of discharge and anticipated date of separation. If you apply with a written statement at this stage, your preference will be verified by a DD 214 (Member Copy 4) upon separation from the military. To learn more click here.

Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here. You may be asked to provide a copy of your recent performance appraisal and/or incentive awards.

Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). Additionally, if you are a former federal employee, and have been separated from Federal service for over 52 weeks, it is recommended that you submit your most recent rating of record (performance appraisal) when applying.

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Benefits

CONTINUED FROM ADDITIONAL INFORMATION SECTION Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement.

To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here.

Full federal benefits details →

Contact

cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $62297 – $80991/yr.

What is the application deadline?

Applications close on 2026-09-08.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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