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Staff Assistant

Veterans Benefits Administration · Department of Veterans Affairs
📍 Jackson, Mississippi 💰 $61722 – $80243/yr 🏠 Telework eligible

Quick Facts

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Job Summary

This position serves as a member of the Director's staff and provides administrative, management, liaison, and coordination support as the Staff Assistant to the Director's Office. The position provides a wide variety of administrative tasks associated with the administration of VBA's various business line programs of benefits and services as well as the Regional Office responsibilities for internal controls and program administration.

Key Responsibilities

Specific duties include: Responsible for the suspense control action of all approved recurring reports and other scheduled reports. Maintains follow-ups with staff members to ensure timely conclusion. Coordinate and participate in a wide spectrum of projects within the Director's Office. Receives, schedules, refers, and contact members of the staff, agency, and persons outside the agency ranging from other government agencies to the general public.

Involved in high-level contacts with visitors and callers from managers and other staff members. Establishes and/or maintains the office statistical reporting and records systems. Analyzes information contained in the data and writes reports/recommendations including significant trends or changes that have occurred.

Compiles statistical data to support background information and prepares outlines for the Director's and Assistant Director's public speaking engagements, papers, and correspondence/reports. Exercises exclusive control over their calendars. Arranges for meeting spaces, speakers, and support arrangements for large conferences. Receives, replies, and routes all correspondence for the Director and Assistant Directors.

Screens all correspondence for clarity, completeness of reply, and grammatical and procedural correctness. Maintains time keeping functions and keeps completion of time and attendance records. Promotion Potential: None Work Schedule: Full-time, Monday through Friday 8:00 am - 4:30 pm Compressed/Flexible: Not Available Telework: This position is eligible for situational (ad hoc) telework only.

The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position. Virtual: This is not a virtual position. Position Description/PD#: Staff Assistant; PD04059A Relocation/Recruitment Incentives: Not Authorized. Financial Disclosure Report: Not Required Bargaining Unit: No

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications. You may submit unofficial transcripts when applying.

However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.

Benefits

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application.

Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis.

If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement.

To determine if you need a RA, please review: Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)

Full federal benefits details →

Contact

patricia.bumper@va.gov · 601-364-7271

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Veterans Benefits Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $61722 – $80243/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-09-08.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government

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