The incumbent serves as a Staff Assistant within the Veterans Integrated Service Network (VISN) Senior Health System Services (HSS) team, functioning as a key administrative, operational, and program management resource for VISN executives and VISN-wide strategic initiatives.
This position is part of the Veterans Health Administration (VHA) and supports agency-level operations and directives, working within VHA structures under the leadership of the Under Secretary for Health (USH).
Major duties include: Executive-Level Administrative Policy & Technical Support Manage complex administrative operations for the Network Director and Senior HSS, ensuring coordination of priorities, deadlines, and workflow across multiple VISN operational units. Provide technical support in project development, including goals, performance measures, and implementation strategies (e.g., development of goals, performance metrics, resource planning).
Serve as a primary coordinator for strategic initiatives, high-visibility tasks, and critical communications requiring executive attention. Develops and manages high-level administrative systems that enable the Network Director and executive team to proactively identify and address emerging regional and national priorities.
Design and maintain complex tracking systems for executive priorities and deadlines; independently inform executive leaders of potential risks, leveraging judgment to recommend corrective actions. Initiate, direct, prioritize, and integrate actions and requirements in support of VISN-level mission objectives, initiating, expediting, and integrating cross-unit priorities.
Research, interpret, and apply administrative, regulatory, and operational guidance affecting VISN programs; recommend procedural adjustments to improve organizational efficiency. Participate in the coordination of agency-level operational projects, pilots, and mandated VHA initiatives, ensuring that VISN activities are synchronized with objectives set by the USH.
Independently evaluate new regulations, directives, and policies, interpreting their impact on VISN programs and proactively develop and implements system-wide procedures to ensure compliance. Project Management & Cross-Functional Coordination & Strategic Planning & Performance Analysis Serve as project manager or alternate manager for assigned VISN-wide initiatives; perform analysis, coordination, tracking, and reporting.
Build cross-program collaboration with clinical, administrative, fiscal, and communications stakeholders to support Director-level decision-making. Provide administrative and logistical support for national workgroups, cross-VISN teleconferences, and other efforts that directly advance VHA or USH-level strategic directives, as assigned. Assist the Network Director by developing performance metrics and dashboards to assess VISN operational effectiveness.
Compile, interpret, and brief leadership on workforce analytics, operational trends, and performance indicators. Conduct root cause analysis on complex operational or performance issues, develop and recommend targeted interventions, and oversee the implementation of corrective actions. Evaluate policy impacts on Network-wide operations and advise on change management strategies.
High-Level Communications & Stakeholder Engagement Prepare executive-level correspondence, reports, and briefing materials for VISN leadership, VACO partners, Congressional inquiries, and external oversight bodies.
Coordinate and support high-level meetings, briefings, site visits, and conferences involving VISN Executive Leadership, VISN Program Team, VA Central Office representatives, congressional or Veteran service organization stakeholders, and other officials; prepares meeting materials, records action items, and tracks follow-up. Assist with audits, inspections, and regulatory reporting.
Calendar, Action Tracking, Travel, and Executive Workflow Management/ Support for HR-Related Executive Processes Manage Director-level calendars, action items, follow-ups, and suspense tracking systems-including identification of data needs and system improvements. Ensure timely execution of tasks by coordinating dependencies across multiple VISN offices. Provide accurate and timely travel arrangements.
Coordinate recruitment actions, onboarding processes, or other personnel actions at the Director level where appropriate. Assist with workforce planning, organizational design discussions, and position justification activities. Issue Resolution, Executive Advisory Support & Professionalism Identify emerging issues or controversies, elevate them to leadership promptly, and recommend resolution strategies.
Make independent decisions on routine matters within delegated authority. Conduct analysis of complex operational problems and propose solutions considering VISN mission, constraints, staffing, and regulatory obligations. Maintain composure and professionalism during high-stress situations (short deadlines, sensitive personnel matters, emergent issues). Other duties as assigned. Work Schedule: Monday - Friday 8:00am-4:30pm or as determined by supervisor.
Telework: This position is not authorized for telework Virtual: This is not a virtual position. Position Description/PD#: Staff Assistant/PD00016VS Relocation/Recruitment Incentives: Authorized Critical Skills Incentive (CSI): Not approved Permanent Change of Station (PCS): Not authorized
There is no educational substitution at this grade level.
kaitlyn.mcneil-segovia@va.gov · (925) 356-5838
This position is with Veterans Health Administration, Department of Veterans Affairs.
The posted pay range is $89508 – $116362/yr.
Applications close on 2026-11-16.
This position is open under the 'Fed Internal Search' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-11-03 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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