The Office of Community Care (OCC) has established seven Consolidated Patient Account Centers (CPACs) as part of an effort to enhance Revenue Operations throughout the Veterans Health Administration (VHA) network. CPACs are designed to regionally consolidate business functions, standardize business operations, and integrate best practices from VHA and industry to the revenue cycle
This position is responsible for establishing the necessary oversight mechanisms and providing supervisory and managerial leadership that will successfully guide the fiscal functions of the CPAC organization through the development and maintenance of Standard Operating Procedural Manuals, Directives and Internal Controls.
Serves as a contributing and voting member of the Revenue Accounting Workgroup (RAWG) who develops national policy and procedure for CPAC program users by reviewing supportive legislation and regulation. Incumbent manages local and national process improvement to improve revenue program operating effectiveness through conducting studies and pilots for appropriate change management.
Provides expert advice on the interpretation of accounting regulations and impact of new legislation or program initiatives using knowledge of Federal Accounting Standards Advisory Board (FASAB) handbook of accounting standards, Consolidated Financial Report of the U.S. Government (CFR), US Standard General Ledger and Generally Accepted Accounting Principles (GAAP).
Serves as approval authority for a multitude of items affecting payment and transfer of funds affecting Veterans, Third Party Payers and Employees in accord with policies, regulations and generally accepted accounting and financial regulations Responsible for end-to-end ownership and success of accounting, reporting and financial analysis activities.
Provides managerial guidance and direction to the full range of activities involved in cash management, Electronic Funds Transfer (EFT) processing, daily deposits, Health Resource Center (HRC) messages, credit pre-payments, refund reviews, claims matching and first-party refunds. Exercises authority to oversee planning, direction and timely execution of three program segments, including Revenue Accounting, Cash Management and Veterans Services.
Develops, assigns and provides higher level clearance of goals and objectives for the subordinate supervisors of the subordinate organizational units, i.e., Cash Management and Veterans Services.
Supervises a group of accounting staff ranging from the GS-7 to GS-11 level, Cash Management GS-9 Supervisory Staff and Veteran Services GS-9 Supervisory Staff, and in some locations may supervise time and leave clerks at the GS-5 level; with overall management responsibility of approximately 100 personnel administering over 50 different operating functions. Serves as hiring manager and selecting official for all positions within the scope of management responsibility.
Manages staffing needs through evaluation and trending of workflow, determining if additional resources such as overtime, temporary hires or contracted services are needed. Designs, plans, schedules and conducts studies, training programs and organizational strategies to identify opportunities to improve customer service and quality. Serves as a Lean Six Sigma Team Lead for Fiscal change management processes items under his/her purview.
Facilitates the innovative application of industry and agency best practices and quality management methods. Work Schedule: Monday thru Friday, 7:00am-3:30pm Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.
Position Description/PD#: Supervisory Accountant/PD69031A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
gilda.martinez@va.gov · 3182941490
This position is with Immediate Office of the Assistant Secretary for Human Resources and Administration, Department of Veterans Affairs.
The posted pay range is $89508 – $116362/yr.
This position is eligible for telework.
Applications close on 2026-11-02.
This position is open under the 'Fed Transition' hiring path.
Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-29 · Not affiliated with or endorsed by OPM or USAJOBS.gov
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