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Supervisory CBP Officer (1st Line - POE)

Customs and Border Protection · Department of Homeland Security
📍 Multiple Locations 💰 $109383 – $142199/yr

Quick Facts

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Job Summary

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Buffalo Field Office. Vacancies located in the following locations: Albany, New York - 1 vacancy Syracuse, New York - 1 vacancy

Key Responsibilities

Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise to manage one or more national programs in order to help to detect and prevent terrorists and instruments of terror from entering/exiting the U.S. Apply for this exciting opportunity to direct programs that strengthen the Department's ability to perform homeland security. This position starts at a salary of $109,383.00 (GS-13, Step 1) to $142,199.00 (GS-13, Step 10).

Salary: Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay or special rate Special Rates - OPM.gov of the duty location and position. In this first-line supervisory position you will become a key member of a team of Homeland Security professionals detecting and preventing terrorists and instruments of terror from entering the U.S.

Typical work assignments include: Supervising shift operations and providing technical advice to subordinate staff on a wide range of operational and enforcement issues related to the arrival and departure of persons, merchandise, and conveyances at the port of entry Finding ways to improve production or increase the quality of the work Coaching and mentoring employees while planning and scheduling work on a daily basis Planning and carrying out assignments, projects, studies, or investigations intended to explore and resolve operations and law enforcement problems, or to improve new procedures Performing primary and secondary inspections while interpreting laws and regulations of a broad range of Federal, state, and local agencies, relating to the admissibility of people, cargo, and conveyances; international mail compliance; and arrival and departure of vessels and aircraft If going from a LEO Covered Position to a Secondary CBPO Special Retirement Covered (SRC) Position: Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for Law Enforcement Officers, but will only be covered under the Federal Employees Retirement System (FERS).

For further information on the Secondary CBPO Enhanced Retirement Coverage, please see the Qualifications section If going from a Primary CBPO Special Retirement Covered (SRC) Position to a Secondary CBPO SRC Position and you have less than 3 years in a Primary CBPO SRC Position: Please be advised that when you enter on duty in this Secondary CBPO SRC position you will no longer be covered under the Special Retirement System for CBP Officers, but will only be covered under the Federal Employees Retirement System (FERS) or covered under your applicable non-special retirement system depending upon previous service.

For further information on the Secondary CBPO SRC, please see the Qualifications section.

Requirements & Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position. Leadership Training: All newly appointed first-time CBP Supervisors are required to complete mandatory training. The training will be scheduled by the Office of Training and Development within the first 90 days of appointment. The duration of the training will include SLT 3 weeks, of in residence training in Harpers Ferry, WV.

Note: This training may be waived if previously completed. Training: This position has a training requirement.Selectee(s) are required to attend and successfully complete 101-days of paid training at the CBP Field Operations Academy (FOA) in Glynco, GA. Prior to arriving at the FOA, selectee's must complete approximately 7-10 days of pre-academy training.

Upon successful completion of FOA training, selectee's must complete an additional 14-17 weeks of post-academy training at the selectee(s) assigned duty station. You may be required to successfully complete the training requirement as a condition of employment.

Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.

Contact

cbphiring-applicantinquiry@cbp.dhs.gov · 855-500-3722

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Customs and Border Protection, Department of Homeland Security.

What is the salary for this position?

The posted pay range is $109383 – $142199/yr.

What is the application deadline?

Applications close on 2026-09-28.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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